Table of contents
The value of non‐verbal communication
Graham CredlandThe most effective way we can communicate with each other is by face‐to‐face two‐way conversation. Apart from being able to obtain immediate feedback and having the ability to…
3946
Proxemics: the language of space
Lyndon JonesHow do you feel if you find someone going through the drawers of your desk? What is your reaction when someone sits in your seat? On entering a restaurant do you select an empty…
866
Interpersonal skills training
Steve SharplesPeople begin to recognise and develop interpersonal skills from the day they are born — some claim it starts even before that — and they go on learning, or failing to learn, how…
749
Yes, the boss is human too
Denys PageHowever skilled we may be at managing our subordinates, many of us fail to apply similar principles in our relationships with our bosses. Somehow the fact that a person exercises…
108
ISSN:
0040-0912Online date, start – end:
1959Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Martin McCracken