Management Decision: Volume 49 Issue 6

Subject:

Table of contents

Exploring call center‐enabled organizational mechanisms associated with combinative capabilities

Tzu‐Chuan Chou

The purpose of this paper is to explore the organizational mechanisms of call centers that are associated with a firm's combinative capabilities and that help to facilitate a…

1542

Crisis management of the pricing mistakes committed by Dell

Der‐Jang Chi, Hsu‐Feng Hung

There are two purposes of this study. First, it aims to discuss some measures managers would take on the basis of an empirical case study – Dell's pricing mistakes on the web site…

3764

Population ecology theory: implications for sustainability

Manjula S. Salimath, Raymond Jones

The paper has dual objectives. First, the paper aims to consolidate prior research in the area of population ecology theory and provide a review and critique of this influential…

6943

The influence of organizational factors on successful ERP implementation

Shahin Dezdar, Sulaiman Ainin

This study aims to examine organizational factors (i.e. top management support, training and education, enterprise‐wide communication) that may influence the enterprise resource…

12102

Ambidexterity and total quality management: towards a research agenda

Maria D. Moreno Luzon, Jaume Valls Pasola

The purpose of the paper is to expand on the existing theory of ambidexterity by analysing its implications for organisations that employ total quality management.

4002

The effects of 9/11/2001 on business strategy variability in the US air carrier industry

Irene Goll, Abdul A. Rasheed

This paper aims to examine the effects of 9/11/2001 on strategic variability in the US air carrier industry. The paper also seeks to examine the role of firm size in these…

1668

External technology sourcing: evidence from design‐driven innovation

Silvia Cantarello, Anna Nosella, Giorgio Petroni, Karen Venturini

The purpose of the paper is to analyse the changing of governance modes for the acquisition of external technology in the context of design driven innovation.

2539

Against all odds: a strategic analysis of the fall of Hong Kong, 1941

Cristina Ciocirlan, Ed Chung, Carolan McLarney

The paper seeks to build on a model from extant literature which utilized a similar historical analysis approach in a study of strategic decision making. Using the (unsuccessful…

1020

Advising upwards: managing the perceptions and expectations of senior management stakeholders

Lynda Bourne

The purpose of this paper is to provide a framework for assisting individuals in organisations to understand how to engage their senior stakeholders.

6693
Cover of Management Decision

ISSN:

0025-1747

Online date, start – end:

1967

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Brandon Randolph-Seng (Editor-in-Chief)