Management Decision: Volume 41 Issue 7

Learning and trust in supply chain management

John Kidd, Frank‐Jürgen Richter, Xue Li

Firms in developed nations have practised supply chain management (SCM) for decades, but we ask here if they will be able to progress well under the modern regime of harder and…

Volume flexibility: the agile manufacturing conundrum

Y.Y. Yusuf, E.O. Adeleye, K. Sivayoganathan

Agile manufacturing is a response to competition in environments characterised by unpredictable change, so having the ability to vary capacity, respond to sporadic changes in…

Virtual agent modeling of an agile supply chain infrastructure

Henry C.W. Lau, Christina W.Y. Wong, K.F. Pun, K.S. Chin

In today’s volatile business environment, whether a company is able to compete in the local and global arena depends heavily on how effective the company can build up the…

A conceptual model of performance measurement for supply chains

Felix T.S. Chan, H.J. Qi, H.K. Chan, Henry C.W. Lau, Ralph W.L. Ip

Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers…

Management succession: a case for Chinese family‐owned business

Walter W.C. Chung, Karina P.K. Yuen

Research on the issues of management succession in Chinese family business should have a significant impact to the survival of small‐ to medium‐sized manufacturing enterprise…

The migration of electronic commerce (EC): from planning to assessing the impact of EC on supply chain

Benjamin P.‐C. Yen, Elsie O.S. Ng

It has been an increasing trend for companies to migrate their businesses onto or publicize themselves on the Internet. Business process reengineering (BPR) is applied to migrate…

Customer satisfaction @ virtual organizations

Nasser Alomaim, Mustafa Zihni Tunca, Mohamed Zairi

Current organizational practice worldwide has responded to the demands of an increasingly competitive global market. Market or customer priorities derive from a focus on value…