Management Decision: Volume 31 Issue 5

Successful Marketing for Survival: The Airline Industry

Erdener Kaynak, Orsay Kucukemiroglu

Presents the structural changes taking place in the internationalairline industry and the progression of changes in airline marketingstrategies in global markets. Discusses major…

Coping with Misinformation

David Sims

The management of all kinds of projects is dogged by badinformation. The difficulties of getting good information are such thatmany project managers abandon all attempts to plan…

Sexual Harassment: A Look to the Future

Michael J. Laird

Discusses workplace decorum; employee relations; avoiding sexualharassment and identifying conduct that amounts to violations of currentlegal standards. Includes recommendations…

Management Development in a Changing World

Ray Wild

Presents a personal view from a business school perspective on someof the issues in an era of rapid change and internationalization ofbusiness, facing management development  

Penetrating the Information Barrier

Stanley C. Ross

Conducting an industry analysis using Michael Porter′s modelrequired detailed information. Using the model to analyse a new industrywas difficult because there was little business…

The Total Quality Journey: By Invitation Only?

Ken Matejka, La Vonne Brooks, Liz Gates

Presents a review of the factors that have inhibited the adoptionof total quality management in the USA and recommends new ways ofapproaching it that require more personal…

Strategic Investment in New Product Development

Giovanni Azzone, Umberto Bertele, Cristina Masella

Evaluating investments in new product development has been a muchdebated question over the last few years. Traditional methods arerecognized as inadequate but there is no dominant…

Corporate Change Programmes: A False Panacea?

David Nicoll

Argues that groups within the organization play a significant rolein enabling it to face a hostile environment. Describes how groupstranslate their culture into work patterns and…

To Franchise or Not to Franchise?

Peng S. Chan, Robert T. Justis

Franchising, as a popular form of entrepreneurship, continues to beincreasingly accepted throughout the world. However, due to many fraudsand failures in the past, franchise laws…

Strategic Windows and Entrapment

R.A. Proctor

Discusses the phenomena of strategic windows and entrapment.Develops Abell′s (1983) notion of strategic windows in arguing thatwhere an enterprise has overlapping strategic…