Management Decision: Volume 24 Issue 1

Quality is Everybody's Business

David Hutchins

Quality means more than degree of excellence, or closeness to specification. By looking outwards at the customer, quality can become a driving force behind an organisation's…

Management Must Manage Knowledge

Martin van Mesdag

Any company depends for its survival on the choices and attitudes of ten groups of people: shareholders, lenders, suppliers, government, competitors, employees, suppliers of…

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb010746. When citing the article, please…

Promotion Decisions

Manuel London, Stephen A Stumpt

Management promotion decisions are of the utmost importance to an organisation. They determine the quality of future management and thus the continued vitality of the organisation.

Marketing and Matching

Gordon Foxall

The concept of marketing is essentially that of matching supply and demand. Gordon Foxall explores marketing's domain and provides some pointers for both commercial and…

The Assessment Interview

Elizabeth Sidney

Times change and techniques change, but the essence of managing people, products, money and markets, and of the decisions which relate to them, remains the same. In May 1963…