Table of contents
Industrial Mediation
These are the sort of things one reads in the newspapers every day. The headlines reflect the problems of maintaining industrial peace. It is well recognised that industrial…
Improving Industrial Relations – The Mediator's Contribution
In industrial relations terms the third party role has been traditionally seen either in terms of the honest counsel in the face of emotion and conflict, or more directly as…
Crisis Mediation – A Case of Success and Failure
The ASOL Case In this section we will outline an actual case, highlighting some key issues in mediation. In this particular case one of the authors was invited to help resolve an…
The Mediator in Action
Assess the situation: try to stand away from the details. Get a view of the total situation. Do not act hastily. Obtain facts and feelings from those involved. Do not take sides…
The Skills of the New Mediator
The Process of Third Party Intervention We cannot of course consider or examine the skills of any role in a vacuum. In the case of a mediator we have little experience to use as a…
Identifying Opportunities for Mediation
The industrial relations field is a fertile ground at the moment for new initiatives and approaches — especially those aimed at long term improvement rather than short term…
Applying Mediation in Organisations
The dominant tradition in industrial relations has been that of power bargaining. Here, management and employee representatives meet to contest a number of issues on work…
Industrial Relations Mediation – The Way Ahead
Conciliation, mediation and arbitration are integral to free collective bargaining. In the wake of the repeal of the Industrial Relations Act there is a recognised need for people…
ISSN:
0025-1747Online date, start – end:
1967Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Journal of Management History (Archive)Editor:
- Brandon Randolph-Seng (Editor-in-Chief)