Journal of Documentation


Library and Information Studies

Table Of Contents: Volume 65 Issue 3

Dimensions of tasks: influences on information‐seeking and retrieving process

Iris Xie

Previous research has demonstrated that task is the driving force for information retrieval (IR). However, few studies investigate how people engaged in work and search…

Unanswerable questions at the IPL: user expectations of e‐mail reference

Lynn Westbrook

In a 31‐month period, 1,184 questions addressed to the Internet Public Library's (IPL) reference service remained unanswered on the grounds that they were “out of scope”…

Informing practice: information experiences of ambulance officers in training and on‐road practice

Annemaree Lloyd

The purpose of this paper is to present findings of an enquiry into the use and experience of information, in learning to become an ambulance officer. The paper aims to…

Describing engineering documents with faceted approaches

Peter J. Wild, Matt D. Giess, Chris A. McMahon

The purpose of this paper is to highlight the difficulty of applying faceted classification outside of library contexts and also to indicate that faceted approaches are…

Towards “metacognitively aware” IR systems: an initial user study

Genevieve Gorrell, Barry Eaglestone, Nigel Ford, Peter Holdridge, Andrew Madden

The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data…

Relationship among activities and problems causing uncertainty in information seeking and retrieval

Sudatta Chowdhury, Forbes Gibb

This paper aims to argue that different types of uncertainty are associated with information seeking and retrieval (IS&R), and that, with the proliferation of new and…

Have we made any progress? Catalogues of the future revisited

Alenka Šauperl, Jerry D. Saye

Library online public access catalogues (OPACs) are considered to be unattractive in comparison with popular internet sites. In 2000, the authors presented some…



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  • Prof David Bawden