Journal of Documentation: Volume 63 Issue 5

How socially connected are citers to those that they cite?

The purpose of this paper is to report an investigation into the social and citation networks of three information scientists: David Nicholas, Peter Williams and Paul Huntington.

Chat reference communication patterns and implications: applying politeness theory

The purpose of this study is to examine the use of formality indicators in chat reference interchanges within the context of politeness theory, with its corollaries of face‐threat…

Web searchers' attributions of success and failure: an empirical study

This paper reports the findings of a study designed to explore web searchers' perceptions of the causes of their search failure and success. In particular, it seeks to discover…

Search persistence and failure on the web: a “bounded rationality” and “satisficing” analysis

This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is…

Sources and use of marketing information by marketing managers

The paper aims to establish which formally and informally published sources of knowledge were mainly used by executives in the computer service industry to obtain knowledge of…

Building a faceted classification for the humanities: principles and procedures

This paper aims to provide an overview of principles and procedures involved in creating a faceted classification scheme for use in resource discovery in an online environment.

A dialectical approach to information retrieval

The purpose of this paper is to explore the question of whether the often paradoxical and conceptually contradictory discipline of information retrieval (IR) can be understood…

Beyond information – factors in participation in networks of practice: A case study of web management in UK higher education

This paper aims to explore the pattern and significance of cross‐organizational ties in an emergent professional field, web production in UK higher education.

Digital Information Contexts: Theoretical Approaches to Understanding Digital Information

What is Documentation? English Translation of the Classic French Text

In memoriam: Karen Spärck Jones

Librarianship and information science studies