Journal of Documentation


Library and Information Studies

Table Of Contents: Volume 56 Issue 2

The development of self‐assessment tool‐kits for the library and information sector

Kathryn Jones, Margaret Kinnell, Bob Usherwood

The article considers methodological issues which arose in undertaking a two‐year British Library funded research project – Assessment Tools for Quality Management in…

Towards a generic model of information and library services in the information age

Peter Brophy

As libraries and information services address the needs of users in an increasingly networked environment, there is a need for theoretical models to underpin research…

Web impact factors and search engine coverage

Mike Thelwall

Search engines index only a proportion of the web and this proportion is not determined randomly but by following algorithms that take into account the properties that…

Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey

Rita Marcella, Graeme Baxter

This paper reports the results of the second stage of the Citizenship Information research project funded by the BLR&IC: a nation‐wide survey, by personal doorstep…

The evaluation of WWW search engines

C. Oppenheim, A. Morris, C. McKnight, S. Lowley

The literature of the evaluation of Internet search engines is reviewed. Although there have been many studies, there has been little consistency in the way such studies…



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  • Prof David Bawden