Industrial and Commercial Training: Volume 48 Issue 4

The need for global leadership

David Bernard-Stevens

– The purpose of this paper is to get individuals understanding how to think differently about leadership and the process for creating ethical leaders with sustainable impact.

The effects of old-age stereotypes on organizational productivity (part one)

Steven H. Appelbaum, Richard Wenger, Carolina Pachon Buitrago, Ravneet Kaur

The purpose of this paper is to examine common stereotypes regarding old-age workers and the effect of these stereotypes on organizational productivity, as well as to suggest…

The business and learning benefits of an LCMS

Bob Little

An outline of two large organisations’ independent searches for a suitable system that enables them to create, collate and curate digital learning materials, along with updating…

Elevating the sales profession: what sellers crave and sales managers need for success

Jim Holden

– The purpose of this paper is to examine sales as a management science and discusses ways to improve the sales profession based on recent research.

Factors influencing logistics cost and service quality: a survey within the Indian steel sector

N Jena, Nitin Seth

The purpose of this paper is to understand the role of economic and social factors influencing the logistics cost for the Indian steel sector and its relationship with the service…

Understanding employee turnover in humanitarian organizations

Rameshwar Dubey, Angappa Gunasekaran, Nezih Altay, Stephen J Childe, Thanos Papadopoulos

At a time when the number and seriousness of disasters seems to be increasing, humanitarian organizations find that besides their challenging work they are faced with problems…

Winning ways: what the world’s best poker players and entrepreneurs have in common

Lee Carnihan

Regardless of whether we are a successful business leader, a middle ranking manager or an apprentice learning the ropes, we all want to make good decisions and deliver good…

Notes and news

David Pollitt