Industrial and Commercial Training: Volume 42 Issue 5

Brilliance, innovation and growth – a big talent story

This paper aims to describe how the Big Lottery Fund is developing its leaders of the future through a talent program which may interest other organizations about to – or already…

Case study: building an internal coaching capacity – the American Cancer Society coach cadre model

This paper aims to outline the steps and process used by the American Cancer Society, a not for profit organization, when creating and implementing an internal coaching capacity.

Jaguar Land Rover “transition to high performance” training program

The purpose of this paper is to describe a training program that was specifically designed to underpin the launch of a new behavior framework and performance management process…

Transforming productivity and performance in healthcare and other public services: how training and development could make a more strategic contribution

Public services such as healthcare face a variety of challenges. This paper aims to show how the use of a new generation of learning and support tools could make a significant…

How to get the best out of drama based training

The purpose of this paper is to help readers understand why drama based training is effective and how it can be incorporated into learning and development initiatives.

How can employee engagement be improved at the RRG Group? Part 1

This is the first of two papers that concern employee engagement, this one aims to review the literature and the second, to be in the next edition, aims to look at a detailed…

Training to survive the workplace of today

This paper aims to highlight the stressors and possible ill health consequences of today's workplace due to the speed and change of technology and the information overload that…

Management Teams: Why They Succeed or Fail (3rd ed.)

Training reforms improve efficiency at Caja Madrid

Front-office staff bloom at Red Carnation

Oriflame introduces three-step management-development program

E-learning induction course introduced at BAT

Homebase completes first phase of e-learning roll-out

Induction training repositions Wickes for the future

Academy trains workforce of financial-planning advisors

Heathrow Express on track with fire-awareness training

E-learning academy unlocks training potential at Atmel

Care-home provider creates online university