Industrial and Commercial Training: Volume 38 Issue 1

Integrated leadership development

Leaders' capacity has become mission‐critical in many organizations today. However, this business challenge is a struggle for many. Part of the reason is that current approaches…

Can NLP help or harm your business?

The purpose of this paper is to identify what neurolinguistic programming (NLP) is, how it might be useful for individuals and organizations, and to explore the question whether…

A potent secret for winning a crucial edge over your rivals?

To explain that a fully‐engaged employee is an extremely important commercial asset.

Developing transformational leaders: the full range leadership model in action

To explain and illustrate the innovative full range leadership (FRL) model from Bass and Avolio and to demonstrate how this model can be utilized within organizations to develop…

E‐learner experiences: a lesson on in‐house branding

The purpose of this article is to highlight the importance of marketing an e‐learning provision in‐house in order that it should succeed.

Key skills retention and motivation: the war for talent still rages and retention is the high ground

The paper sets out to examine effective, practical and holistic people strategies that address key skills retention, employee engagement, employee motivation and attendance gaps…

Are European businesses getting the live e‐learning message?

This paper seeks to discuss how WebEx Training Center is helping organizations implement e‐learning, looking at companies that are training employees in innovative ways and the…

Management and leadership development: making it work

Given the huge national and corporate investment in developing management and leadership capability, questions about the effectiveness of such development activities are valid…

Learning and Development

Innovation and E‐Learning: E‐business for an Educational Enterprise

Assessment system launched for vehicle technicians

Lex Vehicle Leasing celebrates NVQ success

Trip-reservation training is just the ticket

Training gets estates team on track

The wider view from a narrow boat

National Grid signs up for quality mark

Leadership development drives “zoom-zoom” at Mazda

Qantas flight attendants meet compliance requirements

BAA flies high on training improvements

Thames Water and nPower workers brush up on leadership skills