Industrial and Commercial Training: Volume 35 Issue 5

Ethics – a foundation competency

Businesses cannot ignore ethics. Indeed, for some ethics has been added to their corporate values. But help is needed by businesses in integrating ethical practices and…

The changing nature of work

Changes in the environment in which organisations operate have a marked effect on how they behave, how they perform and even on their survival. Such changes force organisations to…

Strategies for e‐education

The Internet is a powerful and popular medium for information exchange. Because of its 24‐hour accessibility, people who are not able to attend a traditional college or university…

The COGAL concept of leadership

Our view of leadership is affected by the subconscious impact of the literal meaning of the words “boss” and “leader”. Changing that view to COGAL (Creator of Growth and Learning…

Improving business performance – the potential of arts in training

Successful employee development is about changing attitudes and motivation before changing behaviour. The performing arts at their best can move an audience towards a particular…

Adding heart to your evaluation

This article discusses the options for training professionals wanting to take a more strategic approach to the evaluation of their activities. It is based on practical experience…

Understanding the culture of e‐learning

Culture is a vital consideration for businesses. Culture means different things to different people. It denotes civilisation, but also customs, traditions and codes. It is…

Corporate policies to include micro activity goals can affect sales urgency in salespeople, prospects and customers

Many industrial salespeople and sales managers think that to close a sale they need to employ manipulative closing techniques during the closing stage of the sales process. That…

Officers fired up to improve computer skills

Spanish business association gets to grips with health and safety compliance

Severn Trent Water taps into management development

System helps Nissan to keep track of training

Inadequate computer skills waste employees' time

Awards for Excellence

Healthy response to NHS blended learning

Institute launches military membership scheme