Industrial and Commercial Training: Volume 34 Issue 6

Preparing leadership to manage change during divestiture, acquisition or joint venture

Describes a set of tools and techniques that have been designed to assist leaders in communicating and managing the change that accompanies divestiture, acquisition and joint…

The TeleTOP initiative: new learning, new technology

In response to the challenge to make learning more flexible while at the same time maintaining the positive qualities of classroom and campus‐based settings, the TeleTOP…

Designing a training program which delivers results quickly!

A well‐designed and executed training program minimizes new employee “on‐boarding” time and time‐to‐first‐contribution. This paper presents considerations for the design of a…

Management by panacea – the training implications

The various pressures that managers are under to accept ready‐made solutions to problems that they face are identified. However, if the causes of the problems are not carefully…

Coaching as a strategic intervention

Introduces maximizing the benefits of coaching at a strategic level, rather than focusing purely on individual development, using The Royal Bank of Scotland Group (RBSG) as an…

Coaching for Performance (3rd ed.)

Instant Negotiation

Waste workers clean up their act

Japanese Airlines selects VEGA

Pilkington introduces course for front-line managers

Half of small firms have used external advisers

Boxclever improves training for call-centre staff

Drama brings diversity to life at Phillips Petroleum

Air traffic controllers get risk-management training

Awards for Excellence

Caledonian Life launches management school

The Lloyds prescription for management development

Dealers brought up to speed on information technology