Industrial and Commercial Training: Volume 25 Issue 7

MANAGING THE REVOLVING DOOR

James A. Cannon

The phenomenon known as the revolving door occurs when redundancyand recruitment occur simultaneously. It is becoming more prevalentbecause of the accelerating pace of change in…

TRAINING OF INTERNAL QUALITY AUDITORS

D.C. Bettes

Describes courses which have been used for training staff from alldisciplines and grades as internal quality auditors, as required by ISO9000 (BS 5750). Emphasizes the differences…

MEASURING PAYBACK FROM HUMAN RESOURCE DEVELOPMENT

Andrew Kelly

From TQM we have learned that everything can and should bemeasured. Managers are now asking to be shown what difference trainingand development activities make to the…

INTRODUCING END‐USER COMPUTING: THE IMPLICATIONS FOR TRAINING AND DEVELOPMENT – PART 1

Thomas N. Garavan, Clare McCracken

End‐user computing is now a reality in many organizations. Thevariety of end users is considerable and it has many implications fortheir training and development. Focuses on some…

FORK TRUCK TRAINING FOR OLDER WORKERS

Janet Pennington, Sylvia Downs

The proportion of individuals over 40 years of age is increasingwith worldwide demographic changes, and employers are becoming moreaware of the need to select, train and retain…