Table of contents
STRATEGIC CONSISTENCY IN TRAINING AND DEVELOPMENT
John PetersLooks at Total Quality and what it means for organizations. Uses ahypothetical scenario involving various companies (Innovation Ltd,Action Ltd, Control Ltd and Harmony Ltd) to…
SERVICE CHALLENGE OF THE 1990S: PART II. TRAINING – THE DRIVING FORCE
Linda M. Ament, Gene DeszcaPerhaps the single most powerful competitive edge any company canhave over the next decade is providing superlative service. Astechnology progresses at a rapid pace and the…
GOOD MANAGER: GOOD COACH? WHAT IS NEEDED FOR EFFECTIVE COACHING?
Linda MarshReports research into whether the commonly agreed dimensions ofeffective coaching actually relate to success and performanceimprovement. The research was carried out by Helen…
TRAINING AND ENTERPRISE COUNCILS: THE STORY SO FAR: A SPECIAL REVIEW OF POLICY STUDIES 13:1
Graham RobinsonA review in depth of Policy Studies Issue 13:1 consideringthe progress made to date by the Training and Enterprise Councils in theUK. It provides an informed and valuable backdrop…
IS YOUR FEEDBACK ACHIEVING CHANGE?
David CleetonHonest criticism is hard to take, particularly from a relative, afriend, an acquaintance, or a stranger. This idea came about because ofthe author′s involvement in a major…
ISSN:
0019-7858Online date, start – end:
1969Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Siham Lekchiri
- Dr Adriano Solidoro