Advances in Global Leadership: Volume 14

The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens. Focusing on both more and less successful country-specific initiatives to fight the pandemic and its multitude of related consequences, this chapter explores implications for leadership and effective action at the individual, organizational, and societal levels. As international management scholars and consultants, the authors document actions taken and their wide-ranging consequences in a diverse set of countries, including countries that have been more or less successful in fighting the pandemic, are geographically larger and smaller, are located in each region of the world, are economically advanced and economically developing, and that chose unique strategies versus strategies more similar to those of their neighbors. Cultural influences on leadership, strategy, and outcomes are described for 19 countries. Informed by a cross-cultural lens, the authors explore such urgent questions as: What is most important for leaders, scholars, and organizations to learn from critical, life-threatening, society-encompassing crises and grand challenges? How do leaders build and maintain trust? What types of communication are most effective at various stages of a crisis? How can we accelerate learning processes globally? How does cultural resilience emerge within rapidly changing environments of fear, shifting cultural norms, and profound challenges to core identity and meaning? This chapter invites readers and authors alike to learn from each other and to begin to discover novel and more successful approaches to tackling grand challenges. It is not definitive; we are all still learning.

The field of global leadership has flourished and advanced in the preceding decade. However, in contrast to the term global leadership, which enjoys conceptual clarity enabling accumulative progress, the construct of global leadership effectiveness is comparatively undertheorized, with instances of definitional ambiguity and disjointed methodological operationalizations across studies. The purpose of this chapter is, thus, to provide a systematic review of the global leadership effectiveness literature. In doing so, our contributions are fourfold. First, we offer an inclusive, comprehensive definition of global leadership effectiveness. Second, we map its construct domain. Third, we review research findings at the individual, group, and organizational levels. Finally, we integrate extant insights and offer suggestions for future research, organized within the typology of the content domain along the identified dimensions of global leadership effectiveness. Together, our goal is to build a foundation for future research examining the roles of leadership and the global context as antecedents of global leadership effectiveness.

While the competencies required for global leaders' boundary-spanning have been significantly explored in literature, less attention has been paid to the processes involved in this work. This chapter examines global leaders' boundary-spanning actions, highlighting the need for leadership practices that enhance team cohesion and reinforce an organization's identity to global members. We introduce the organizational-theory concept of identity custodianship and demonstrate its use for understanding the social processes involved in global leaders' boundary-spanning.

Globalization introduces new challenges related to increased levels of diversity and complexity that organizations cannot meet without capable global leaders. Such leaders are currently lacking, so a theory-based approach to global leader development is needed. A critical intermediary outcome that enables competent global leadership performance is global leader self-complexity, defined by the number of unique leader identities contained within a leader's self-concept (self-differentiation) and the extent to which the identities are integrated with the leader's sense of self (self-integration). This research aims to generate and test a theory of the development of global leader self-complexity through identity construction during international experiences. In Study 1, I gathered qualitative data through retrospectively interviewing 27 global leaders about identity-related changes following their international experiences. Using a grounded theory approach, I developed a theoretical model of global leader identity construction during international experiences, which I empirically tested using quantitative data in Study 2. Specifically, I tested the hypothesized relationships through structural equation modeling with cross-sectional survey data from a sample of 610 global leaders. Findings from both studies indicate global leader identity construction during international experiences primarily occurs through interacting with locals and local culture over a sustained period, motivated by appreciation of cultural differences and resulting in increased global leader self-complexity. These results advance understanding of the global leader self-complexity construct (i.e., what develops) and global leader development processes (i.e., how it develops). Additionally, the findings have practical implications for global leader development initiatives.

The rapidly evolving competitive global marketplace with its culturally diverse customers has increased demand for multinational corporations (MNCs) to accelerate global innovation. Leaders increasingly face the challenge of facilitating global and local team knowledge in order to improve strategic planning and execution for new products and services worldwide. An unresolved question in this regard is how global leaders can facilitate multicultural team collaboration aimed at improving performance of global innovation initiatives? Addressing this research question, a qualitative study was conducted focusing on the role of global leadership in facilitating multicultural collaboration and global innovation performance. The study included interviews with 105 global project leaders at 36 MNCs with headquarters based in Europe, Asia, and North America. These exploratory findings demonstrate how global leadership behaviors can facilitate cross-cultural collaboration for international project performance.

Paula Caligiuri set the stage and, with Ibraiz Tarique, pioneered the first direct studies on global leadership effectiveness and the boundary conditions that influence it. Paula is a D'Amore-McKim School of Business Distinguished Professor of International Business and Strategy at Northeastern University and business consultant. Researching in the areas of expatriate management, global leadership development, and cultural agility, Paula has authored or coauthored several articles and books – including Cultural Agility: Building a Pipeline of Successful Global Professionals and Build Your Cultural Agility. She has been a frequent expert guest on CNN and CNN International and is an instructor for a LinkedIn Learning course entitled Managing Globally. In 2021, Paula was named a semifinalist for the Forbes “50 over 50” for cofounding a public benefit corporation, Skiilify, to help foster cultural understanding more broadly. Based on her significant research contributions, she is a Fellow in both the Society for Industrial and Organizational Psychology and the Academy of International Business and has been a Senior Editor for the Journal of World Business and an Area Editor for the Journal of International Business Studies.

Betina Szkudlarek, a highly valued member of the editor team of Advances in Global Leadership (volumes 12–14) is resigning, to our regret, to dedicate more time to her work with refugees. Based on her keynote speech at the 2021 ION meeting, the interview demonstrates how scholars can make a tangible contribution to today's highly complex problems that go beyond our research findings. Betina explains the impact of COVID-19 on migrants and refugees and provides examples by various stakeholders. She also describes how her research expanded into partnerships with multiple governments, corporations, and service organizations. Betina is a wonderful example of a scholar-practitioner who is willing to research grand challenges and also make extensive practical contributions to resolving them.

Betina is an Associate Professor of Management at the University of Sydney Business School. She publishes on the topics of cross-cultural competence, intercultural communication, and international transitions. She is a Strategic, Sustainability and Growth Consultant with the United Nations Alliance of Civilizations, where she works with the recipients of the UNAOC's and BMW Group's Intercultural Innovation Awards.

Milena Pighi joined the BMW Group in 1998 as a spokesperson for Corporate Communications in Italy. In 2004, she moved to Munich, Germany, to take charge of steering and managing Corporate Communications for BMW Group subsidiaries around the globe. In January 2013, she was appointed Head of Corporate Social Responsibility for the BMW Group. The BMW Group is involved in more than 200 educational, social, cultural, environmental, and sports projects in over 42 countries worldwide. Its social commitment relies on partnerships worldwide. These not only have to fit the carmaker's core competencies but also deliver measurable success. With 33 million euros invested annually in corporate social responsibility, the Munich company really wants to make an impact. In this interview, we explore the BMW Group's motivation to be a global leader in CSR and how its outlook on responsible global leadership translates into tangible actions.

Future global leaders need to develop global leadership competencies (GLCs) to tackle the complexities of globalisation, not just to learn about them. While most programmes in university settings focus on study-abroad or out-of-classroom experiences to develop these competencies, it is argued that well-designed on-campus learning methods can develop GLCs successfully. This chapter reports on a course design that effectively develops these competencies in the classroom using team-based learning (TBL) (Michaelsen & Sweet, 2008). The course aims to help students practise three competencies deemed essential for global leaders: (1) the ability to demonstrate self-awareness; (2) the ability to communicate effectively when working in multicultural teams and (3) the ability to think critically. The chapter argues that using TBL to develop GLC is particularly effective, as the instruction method offers a fixed, clearly defined set of practice, i.e. weekly individual and group test, team collaboration and peer feedback that works as a semester-long experiential learning teamwork activity where the students practise, reflect and develop their GLC. The chapter provides an account of the course design, activities and assignments implemented and discusses its effectiveness. It aims to be useful for instructors who want to implement an innovative, student-centred course on global leadership.

In this concluding chapter, the editors reflect on the value-added contributions of the papers in this volume toward a better understanding of global leadership effectiveness. After highlighting some of those contributions, the editors then discuss relevant directions for future research in global leadership effectiveness and organize their discussion around (1) antecedents, (2) conditions, and (3) dimensions of global leadership effectiveness. They conclude by listing some of the paramount research questions they believe should be addressed for the field to move forward in mapping the dimensions and dynamics of global leadership effectiveness.