Delivering ITSM for Business Maturity: A Practical Framework

Cover of Delivering ITSM for Business Maturity: A Practical Framework
Subject:

Synopsis

Table of contents

(11 chapters)

Prelims

Pages i-xv
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Introduction

Pages 1-4
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ITSM Culture

Pages 101-129
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ITSM Connected

Pages 131-162
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Acronyms

Pages 171-172
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Pages 177-183
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Cover of Delivering ITSM for Business Maturity: A Practical Framework
DOI
10.1108/9781789732511
Publication date
2019-03-06
Author
ISBN
978-1-78973-251-1
eISBN
978-1-78973-251-1