- Chapter 1 Death, the Funeral and the Funeral Director in the Twentieth Century
- Chapter 2 From Front Parlour to Funeral Parlour: The Development of the Chapel of Rest and Funeral Home
- Chapter 3 Caretaker of the Dead
- Chapter 4 Furnishing the Funeral
- Chapter 5 Transport to Paradise
- Chapter 6 Organisational Change
- Chapter 7 Funerals and Finance
- Chapter 8 The Newest Profession?