The Emerald Handbook of Modern Information Management

Cover of The Emerald Handbook of Modern Information Management
Subject:

Synopsis

Table of contents

(41 chapters)

Prelims

Pages i-xxxvii
Content available

Part I The Context

Part II The Balanced Scorecard: A Framework for Demonstrating Contribution

Customer Metrics

Internal Process Metrics

Learning & Growth Metrics

Financial Metrics

Part III Epilogue: All Progress is Change

A Corporate Viewpoint of Information Today

Indian Prairie Public Library: A Valued Community Resource

Index

Pages 861-887
Content available
Cover of The Emerald Handbook of Modern Information Management
DOI
10.1108/9781787145252
Publication date
2017-12-15
Editors
ISBN
978-1-78714-526-9
eISBN
978-1-78714-525-2