Exploring the Work and Non-Work Interface: Volume 6

Occupational stress and the role of the family and other non-work activities continue to be an important area of research for organizational scientists. In our sixth volume of Research in Occupational Stress and Well Being, we offer seven intriguing chapters that examine several key issues in work and non-work stress research. The theme for this volume is exploring the work and non-work interface.

The purpose of this chapter is to summarize and integrate a body of psychological literature regarding an individual difference related to the experience of anxiety that largely, and somewhat surprisingly, has been overlooked by organizational scientists. This variable, most often called social anxiety or social phobia, reflects a strong fear that one is in danger of behaving inappropriately, inadequately, or ineptly, with impending disastrous consequences such as rejection, humiliation, or ouster from a group (Trower & Gilbert, 1990). In providing a summary of the construct and ongoing investigations, the chapter offers ideas for future research into how this important variable may influence behaviors at work.

In this chapter we extend previous theory on the effects of stressors at the intersection of the work–family interface by considering the challenge stressor–hindrance stressor framework. Our central proposition is that stressors in one domain (work or non-work) are associated with criteria in the same domain and across domains through four core mediating variables. Through this theoretical lens we develop a set of propositions, which as a set, suggest that managing the work–family interface involves balancing the offsetting indirect effects of challenge and hindrance stressors.

In this chapter, we review empirical research evidence regarding coping and work–family conflict. Limitations and gaps associated with the existing literature are discussed. Of special note is the finding that there is little systematic research that examines the process of coping with work–family conflict. Building on the general stress and coping literature, we present a theoretical model that is specifically focused on the process of coping with work–family conflict, and highlight presumed personal and situational antecedents. Finally, the chapter concludes with an agenda for future research.

Changing work/family dynamics and economic developments have made it more likely that an employee might work with a family member or spouse. Such working relationships offer a unique perspective by which to understand the work/family interface; however, relatively little research has explored the implications of working with family for employee stress and well-being. In this chapter, we review the existing research concerning stress associated with working with family. We integrate this research into broader demand/resource perspectives on employee stress and well-being, highlighting the manner in which working with family provides unique demands and resources through differences in work–family linking mechanisms. We conclude with suggestions for future research that might enhance our understanding of the work/family interface by considering the dynamics of working with family.

The goal of this chapter is to present new ways of conceptualizing family-supportive supervisor behaviors (FSSB), and to present a multilevel model reviewing variables that are linked to this construct. We begin the chapter with an overview of the U.S. labor market's rising work–family demands, followed by our multilevel conceptual model of the pathways between FSSB and health, safety, work, and family outcomes for employees. A detailed discussion of the critical role of FSSB is then provided, followed by a discussion of the outcome relationships for employees. We then present our work on the conceptual development of FSSB, drawing from the literature and from focus group data. We end the chapter with a discussion of the practical implications related to our model and conceptual development of FSSB, as well as a discussion of implications for future research.

This chapter explores the linkage between the careers of women over the lifespan and their experience of stress. Traditional models of career stages were developed by studying men's careers and do not fit the complexities of women's careers. Several newer models of careers have appeared in the literature but none of these models adequately address the issues women face as they juggle work responsibilities and their family lives. We discuss the Kaleidoscope Career Model (KCM) as a means of understanding the parameters that may affect women's decision making about their careers and the relationship between these parameters and the experience of stress. Testable propositions based on this model using the Kaleidoscope Careers Self-assessment Inventory (KCSI) are included as ideas for future research. Recommendations for organizational programs and policies are also detailed.

This chapter addresses a number of issues related to work hours and work addiction. The dependent variables associated with working long hours include health-related illnesses, injuries, sleep patterns, fatigue, heart rate and hormone level changes, as well as several work/non-work life balance issues. Motives for working long hours such as joy in the work, avoiding job insecurity or negative sanctions from a superior, employer demands, are addressed in detail, and a multitude of moderators shown to have affected the work hours and well-being relationship, are reviewed. These include reasons for working long hours, work schedule autonomy, monetary gain, choice in working for long hours. The chapter suggests a need for more research to better understand workaholism and work addiction, as well as provides a number of implications and organizational and societal suggestions for addressing work-hour concerns.

Tammy D. Allen, Ph.D., is a professor of psychology at the University of South Florida. She received her Ph.D. in Industrial/Organizational Psychology from the University of Tennessee. Her research interests include work and family issues, occupational health psychology, mentoring relationships, career development, and organizational citizenship behavior. Her research has been published in journals such as Journal of Applied Psychology, Personnel Psychology, Journal of Management, and Journal of Vocational Behavior. She is currently associate editor for Journal of Occupational Health Psychology and serves on the editorial boards of Journal of Applied Psychology, Personnel Psychology, Human Performance, and Journal of Vocational Behavior.