Business process charts

Work Study

ISSN: 0043-8022

Article publication date: 1 November 2003

Issue publication date: 1 November 2003

498

Citation

(2003), "Business process charts", Work Study, Vol. 52 No. 6. https://doi.org/10.1108/ws.2003.07952faa.005

Publisher

:

Emerald Group Publishing Limited

Copyright © 2003, MCB UP Limited


Business process charts

I have looked at a couple of software packages recently which claim to efficiently and effectively represent business processes – as an aid to communication and review. I have not been impressed, so I'm still looking. None of the ones I have seen is simple and flexible enough to be used by non-specialists, and I much prefer the recording and analysis of business processes to be a partnership activity between a specialist and a "user". This works better if both can handle the recording tool. If anyone knows of such a tool, please contact me.

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