Citation
(2003), "Business class", Work Study, Vol. 52 No. 1. https://doi.org/10.1108/ws.2003.07952aaa.003
Publisher
:Emerald Group Publishing Limited
Copyright © 2003, MCB UP Limited
Business class
Business class
On the flight back from the USA to the UK (well, actually to The Netherlands since I returned via Amsterdam), I used my frequent flyer points to upgrade to business class. Everyone in business class slept or watched movies (after eating and drinking suitably, of course) … so it seems its more of a leisure class (though "business" pays of course). The "branding" of premium service on air flights as "business" class has been very successful.