The death of e-mail

Work Study

ISSN: 0043-8022

Article publication date: 1 December 2002

488

Citation

(2002), "The death of e-mail", Work Study, Vol. 51 No. 7. https://doi.org/10.1108/ws.2002.07951gaa.002

Publisher

:

Emerald Group Publishing Limited

Copyright © 2002, MCB UP Limited


The death of e-mail

The death of e-mail

Might junk mail be the death of e-mail? Like many people, I get over 30 junk e-mails each day. Because I have a quota on storage for my e-mail inbox, when I am away junk mail fills the inbox and "real" e-mails do not get in. This is annoying (to say the least). It does not seem as though anyone (or any collective set of agencies) is likely to be able to stem the flow of junk e-mail (though whether anyone ever responds to most of the rubbish that is sent is highly unlikely), so e-mail may just be swamped. E-mail has, however, proved to be a valued and useful form of communication. Presumably, what we will then see is a "higher-level", quality assured or value-enhanced system that does effectively deal with the problem – at higher cost, of course. Then, perhaps e-mail might once more become a useful medium.

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