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Citation

(2001), "No copies", Work Study, Vol. 50 No. 6. https://doi.org/10.1108/ws.2001.07950fab.010

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Xerox Corporation recently announced proposals to exit from the small office/home office (SOHO) business segment in a move that sharpens the company's focus and supports its turnaround strategy. Xerox is discontinuing its line of personal inkjet and xerographic products sold primarily through retail channels. However, the company continues to provide service, support and supplies for its customers who own Xerox SOHO products. Exiting the SOHO business generates significant cash savings to help the return to profitability for the full year. In the first quarter of 2001, the company recorded a $82 million pre-tax loss in its SOHO business. Revenues for SOHO were $139 million, representing 3 per cent of total first-quarter revenues. The company confirmed its unwavering commitment to the office printing business, building on its successful acquisition of Tektronix's colour printing and imaging division. Xerox will continue to fuel future growth in color and monochrome printers designed for networked offices and sold through indirect channels worldwide. Service and support centers for customers who own Xerox SOHO products will remain operational, and the company will continue to manufacture and market supplies during a phase-down period to meet customer commitments.