TY - JOUR AB - VL - 50 IS - 4 SN - 0043-8022 DO - 10.1108/ws.2001.07950daf.007 UR - https://doi.org/10.1108/ws.2001.07950daf.007 PY - 2001 Y1 - 2001/01/01 TI - Customers – who needs them? T2 - Work Study PB - Emerald Group Publishing Limited Y2 - 2024/04/24 ER -