Emerald Group Publishing Limited
Copyright © 2000, MCB UP Limited
Do you have the knowledge
Knowledge management - what is it? The simplest definition I have seen is from the American Productivity and Quality Center, which defines it as "a conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that will improve organisational performance". They have gathered links to:
books, articles and Web sites;
a list of best-practice companies; and
additional resources that describe real-world applications of innovative knowledge management.
For more information, visit their Web site at: http://www.apqc.org/