Still civil

Work Study

ISSN: 0043-8022

Article publication date: 1 April 2000



(2000), "Still civil", Work Study, Vol. 49 No. 2.



Emerald Group Publishing Limited

Copyright © 2000, MCB UP Limited

Still civil

Still civil

I have had a few dealings with civil (public) servants recently. What struck me about them - the dealings and the civil servants - was the difference that has taken place in the last decade or so. Such "servants" are now sharp, dynamic people with high levels of communication skills - and, the real shocker, an awareness of the wider world and a desire to be helpful. Perhaps I have just been lucky - "my" civil servants were in the Department of Trade and Industry, after all, but it was refreshing to see their attitude. Then again, perhaps the fact that I was surprised is just my prejudice showing! I must learn to set aside my prejudice. I must learn to ...

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