TY  - JOUR
AB  - 
VL  - 16
IS  - 2
SN  - 0954-478X
DO  - 10.1108/tqmm.2004.16.2.160.1
UR  - https://doi.org/10.1108/tqmm.2004.16.2.160.1
AU  - Narasimhan K.
PY  - 2004
Y1  - 2004/01/01
TI  - Gower Handbook of Quality Management (3rd ed.)
T2  - The TQM Magazine
PB  - Emerald Group Publishing Limited
SP  - 160
EP  - 160
Y2  - 2024/04/26
ER  -