Investigating the relationships among team emotional intelligence, trust, conflict and team performance
ISSN: 1352-7592
Article publication date: 17 December 2018
Issue publication date: 7 March 2019
Abstract
Purpose
The purpose of the study is to enhance understanding of the relationships among team emotional intelligence (EI), trust in team, conflict in team and team performance.
Design/methodology/approach
A sample of 389 team members from 84 project teams in large-scale construction projects was surveyed.
Findings
Findings showed that team EI is positively associated with team performance. In addition, trust and conflict in the team mediate the association between team EI and team performance.
Practical implications
The ability to perceive one’s own and others’ emotions significantly increases the likelihood of team performance by increasing trust in a team and reducing conflict. Therefore, managers can use these findings to boost team performance and reduce conflict in their teams.
Originality/value
This research contributes to the better understanding of the relationship between team EI and team performance in large-scale construction projects. In addition, this research is an empirical investigation into the mediation variables linking EI to team performance.
Keywords
Citation
Rezvani, A., Barrett, R. and Khosravi, P. (2019), "Investigating the relationships among team emotional intelligence, trust, conflict and team performance", Team Performance Management, Vol. 25 No. 1/2, pp. 120-137. https://doi.org/10.1108/TPM-03-2018-0019
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited