2011 Awards for Excellence

Citation

(2012), "2011 Awards for Excellence", Transforming Government: People, Process and Policy, Vol. 6 No. 1. https://doi.org/10.1108/tg.2012.32606aaa.001

2011 Awards for Excellence

Article Type: 2011 Awards for Excellence From: Transforming Government: People, Process and Policy, Volume 6, Issue 1

The following article was selected for this year’s Outstanding Paper Award for Transforming Government: People, Process and Policy

“E-government adoption in Cambodia: a partial least squares approach”

Sinawong SangNational ICT Development Authority (NiDA), Phnom Penh, Kingdom of Cambodia

Jeong-Dong Lee and Jongsu LeeTechnology Management, Economics, and Policy Program (TEMEP), Seoul National University, Seoul, Republic of Korea

Purpose - The purpose of this paper is to investigate factors influencing end-user acceptance and use of government administration information system (GAIS).Design/methodology/approach - A conceptual structural model of end-user acceptance and use of the GAIS was developed with technology acceptance model as a theoretical background and tested using a structural equation modeling with partial least squares (PLS) approach on a data collected from a survey among 112 public officers in 12 ministries in Cambodia.Findings - The results indicate that the factors influencing end-user adoption of the GAIS are significantly affected by perceived usefulness, relative advantage, and trust. Perceived usefulness of the GAIS is directly affected by subjective norm, image, output quality, and perceived ease of use.Practical implications - The results are of practical significance to all those interested in this area, mainly the government policy makers and practitioners in Cambodia’s public services.Originality/value - The paper is the first to investigate end-user adoption of the GAIS. It is unique to Cambodia. It adds to the limited literature in e-government in Cambodia. Simultaneously, the PLS approach use in this study is quite unique with government information system research. As such, it contributes to the methodology development in the government information system research field.

Keywords: Government, Information systems, Innovation, Communication technologies, User studies, Cambodia

www.emeraldinsight.com/10.1108/17506161011047370

This article originally appeared in Volume 4 Number 2, 2010, pp. 138-57, Transforming Government: People, Process and Policy

The following articles were selected for this year’s Highly Commended Award

“Characteristics of a successful shared services centre in the Australian public sector”

Mark Borman

This article originally appeared in Volume 4 Number 3, 2010, Transforming Government: People, Process and Policy

“Adopting shared services in a public-sector organization”

Frank Ulbrich

This article originally appeared in Volume 4 Number 3, 2010, Transforming Government: People, Process and Policy

“Exploring the importance of citizen participation and involvement in e-government projects: practice, incentives, and organization”

Karin Axelsson, Ulf Melin and Ida Lindgren

This article originally appeared in Volume 4 Number 3, 2010, Transforming Government: People, Process and Policy