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Emerald Group Publishing Limited
Copyright © 2008, Emerald Group Publishing Limited
OK International collects Service Excellence Award at APEX 2008
Article Type: Industry news From: Soldering & Surface Mount Technology, Volume 20, Issue 3
OK International is celebrating after winning a SEA, presented during a ceremony at this year’s APEX exhibition in Las Vegas. Recognising the company’s achievement in the category of “Rework & Repair”, the prestigious accolade confirms OK International’s ongoing commitment to raising the bar for exceptional customer support.
Now in its 15th year, the Circuits Assembly SEAs program is designed to honour companies excelling in the critical area of customer support. Open to all Electronics Manufacturing Service Providers and Electronics Assembly Suppliers, the awards survey customers in order to determine the level of satisfaction across designated categories. This year, having independently calculated responses and ratings, the SEA judges found that OK International emerged at the head of the hotly-contested Rework and Repair category.
OK International has been manufacturing innovative tools for the electronics assembly workbench for decades. Incorporating soldering, desoldering and rework technologies, advanced package rework, benchtop fume extraction and fluid dispensing systems, the OK International product range is underpinned by a comprehensive global sales channel. This extensive range of leading-edge technologies is a product of the company’s in-depth knowledge and experience in the electronics assembly industry – a fact reinforced by the SEA judges.