TY - JOUR AB - VL - 22 IS - 2 SN - 0263-080X DO - 10.1108/ss.2004.11022bae.006 UR - https://doi.org/10.1108/ss.2004.11022bae.006 PY - 2004 Y1 - 2004/01/01 TI - Performance measurement T2 - Structural Survey PB - Emerald Group Publishing Limited Y2 - 2024/04/18 ER -