TY - JOUR AB - VL - 11 IS - 4 SN - 1475-4398 DO - 10.1108/shr.2012.37211daa.003 UR - https://doi.org/10.1108/shr.2012.37211daa.003 AU - Coke Tania PY - 2012 Y1 - 2012/01/01 TI - The tangible returns of mediation T2 - Strategic HR Review PB - Emerald Group Publishing Limited Y2 - 2024/04/27 ER -