What do Gen Z really want from a workplace?

Abstract

Purpose

This paper aims to offer a deeper understanding of Gen Z professional attitudes and expectations in the workplace through a large data set.

Design/methodology/approach

The authors provide reference to a unique survey of 1,234 adults who work full- or part-time across different age groups. Gen Z data were compared to three other generational cohorts, namely, Millennials, Gen X and Baby Boomers.

Findings

Broad findings reveal that Gen Z have lower satisfaction levels with their job compared to other generations. Furthermore, the findings show that Gen Z craves progress, challenge and better mental health and diversity commitments from employers. Related to that, mental health is reported as significantly lower amongst Gen Z participants.

Originality/value

The research reinforces that there is often a negative view of “other” generations. Indeed, the findings here indicate there are often negative assumptions made about Gen Z. Importantly, these are not aligned with how Gen Z perceive themselves. The authors offer some reflections and recommendations for strategic HR approaches.

Citation

Nichols, A. and Smith, S.M. (2024), "What do Gen Z really want from a workplace?", Strategic HR Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/SHR-10-2024-0082