TY  - JOUR
AB  - 
VL  - 28
IS  - 11
SN  - 0258-0543
DO  - 10.1108/sd.2012.05628kaa.007
UR  - https://doi.org/10.1108/sd.2012.05628kaa.007
AU  - Lee G.J.
PY  - 2012
Y1  - 2012/01/01
TI  - Firm size and the effectiveness of training for customer service
T2  - Strategic Direction
PB  - Emerald Group Publishing Limited
Y2  - 2024/05/12
ER  -