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Barriers and Motivations to Integrating Environmental Performance in the BSC: a case study in health care

Salim Khaleel Khalid (School of Business, Faculty of Business Education Law and Arts, University of Southern Queensland, Toowoomba, Australia and Accounting Department, College of Administration and Economics, University of Mosul, Mosul, Iraq)
Claire Beattie (Department of Financial and Business Systems, Faculty of Agribusiness and Commerce, Lincoln University, Canterbury, New Zealand, and)
John Stehpen Sands (School of Business, Faculty of Business, Education, Arts and Law, University of Southern Queensland, Toowoomba, Australia)

Sustainability Accounting, Management and Policy Journal

ISSN: 2040-8021

Article publication date: 27 September 2021

Issue publication date: 17 February 2022

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Abstract

Purpose

This study aims to explore the barriers and motivations to integrating environmental performance into balanced scorecards (BSCs).

Design/methodology/approach

This research adopted a qualitative case study approach with semi-structured interviews within an Australian public health service organisation. Secondary document analysis was performed using annual reports, strategic plans and website data.

Findings

The internal barriers creating resistance to incorporating environmental performance dimensions into the BSC include the existing role of environmental disclosure, insufficient sustainability BSC knowledge, lack of BSC champion support, organisational culture and limited environmental commitment practices. Solutions revealed to support decisions to integrate environmental performance in the BSC include recruiting sustainability expertise, articulating financial motivations and recognising external pressures.

Practical implications

The findings provide suggested actions for other organisations facing similar challenges regarding integrating environmental performance into a BSC.

Social implications

In the current business environment, organisations face growing pressure to consider environmental performance in their BSCs. This study provides insights into the potential problems that prevent or delay the integration of environmental issues into BSCs.

Originality/value

This study provides evidence on how institutional and external factors influence barriers and motivations to embed environmental performance measures into a BSC. This study demonstrates how health-care organisations can effectively overcome barriers by modifying specific institutional artefacts. This is an important contribution to the body of knowledge because there is limited empirical research regarding integrating environmental issues into a public sector BSC that projects key organisational commitment indicators.

Keywords

Acknowledgements

The authors wish to express their appreciation for the contribution of the Regional Health Service organisation for their willingness to provide access to managers for interviewing. The authors also acknowledge the usefulness comments received from the editor and associate editor of Sustainability Accounting Management and Policy Journal, as well as from the anonymous reviewers for the earlier versions of the manuscript.

Citation

Khalid, S.K., Beattie, C. and Sands, J.S. (2022), "Barriers and Motivations to Integrating Environmental Performance in the BSC: a case study in health care", Sustainability Accounting, Management and Policy Journal, Vol. 13 No. 2, pp. 297-319. https://doi.org/10.1108/SAMPJ-09-2020-0325

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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