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The Critical Role of Emotions in the Recruitment, Retention, and Wellbeing of Volunteers – A Review and Call for Research

New Ways of Studying Emotions in Organizations

ISBN: 978-1-78560-221-4, eISBN: 978-1-78560-220-7

Publication date: 7 July 2015

Abstract

Volunteerism underpins the sustainability of communities and a wide range of organizations. A review of the academic literature on volunteerism yields few studies considering the role of emotions, but those that do exist clearly indicate that emotions are critical factors in the recruitment, retention, and wellbeing of volunteers. The contribution of this chapter is to provide a review of the existing published academic research on emotions in the context of volunteerism, and to put out a call for emotions research in this critical aspect of sustainable communities and organizations.

Keywords

Citation

Härtel, C.E.J. and O’Connor, J.M. (2015), "The Critical Role of Emotions in the Recruitment, Retention, and Wellbeing of Volunteers – A Review and Call for Research", New Ways of Studying Emotions in Organizations (Research on Emotion in Organizations, Vol. 11), Emerald Group Publishing Limited, Leeds, pp. 443-456. https://doi.org/10.1108/S1746-979120150000011017

Publisher

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Emerald Group Publishing Limited

Copyright © 2015 Emerald Group Publishing Limited