Prelims

Project Management in the Library Workplace

ISBN: 978-1-78754-837-4, eISBN: 978-1-78754-836-7

ISSN: 0732-0671

Publication date: 1 June 2018

Citation

(2018), "Prelims", Project Management in the Library Workplace (Advances in Library Administration and Organization, Vol. 38), Emerald Publishing Limited, Leeds, pp. i-xv. https://doi.org/10.1108/S0732-067120180000038020

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Emerald Publishing Limited

Copyright © 2018 Emerald Publishing Limited


Half Title Page

PROJECT MANAGEMENT IN THE LIBRARY WORKPLACE

Series Page

ADVANCES IN LIBRARY ADMINISTRATION AND ORGANIZATION

Series Editors: Delmus E. Williams and Janine Golden

Recent Volumes:

Volume 1: Edited by W. Carl Jackson, Bernard Kreissman and Gerard B. McCabe
Volumes 2–12: Edited by Bernard Kreissman and Gerard B. McCabe
Volumes 13–20: Edited by Edward D. Garten and Delmus E. Williams
Volumes 21–24: Edited by Edward D. Garten, Delmus E. Williams and James M. Nyce
Volume 25: Edited by Edward D. Garten, Delmus E. Williams, James M. Nyce and Sanna Talja
Volume 26: Edited by Edward D. Garten, Delmus E. Williams, James M. Nyce and Janine Golden
Volume 27: Edited by William Graves III, James M. Nyce, Janine Golden and Delmus E. Williams
Volume 28: Edited by Delmus E. Williams, James M. Nyce and Janine Golden
Volumes 29–32: Edited by Delmus E. Williams and Janine Golden
Volume 33: Edited by Delmus E. Williams, Janine Golden and Jennifer K. Sweeney
Volume 34: Edited by Samantha Schmehl Hines and Marcy Simons
Volume 35: Edited by David Baker and Wendy Evans
Volume 36: Edited by Samantha Schmehl Hines and Kathryn Moore Crowe
Volume 37: Edited by Samantha Schmehl Hines and Miriam L. Matteson

Title Page

ADVANCES IN LIBRARY ADMINISTRATION AND ORGANIZATION VOLUME 38

PROJECT MANAGEMENT IN THE LIBRARY WORKPLACE

EDITED BY

ALICE DAUGHERTY

Louisiana State University, Baton Rouge, LA, USA

SAMANTHA SCHMEHL HINES

Peninsula College, Port Angeles, WA, USA

United Kingdom – North America – Japan – India – Malaysia – China

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Emerald Publishing Limited

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First edition 2018

Copyright © 2018 Emerald Publishing Limited

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78754-837-4 (Print)

ISBN: 978-1-78754-836-7 (Online)

ISBN: 978-1-78754-838-1 (Epub)

ISSN: 0732-0671 (Series)

List of Contributors

Twila Camp University of Oklahoma Libraries, Norman, OK, USA
Kirsten Clark University of Minnesota Libraries, Minneapolis, MN, USA
Kate Dohe University of Maryland Libraries, College Park, MD, USA
Melissa Fraser-Arnott Library of Parliament, Ottawa, Canada
Angela Fritz University of Notre Dame, Notre Dame, IN, USA
Anastasia Guimaraes Hesburgh Libraries, University of Notre Dame, Notre Dame, IN, USA
Timothy Hackman University of Maryland Libraries, College Park, MD, USA
Erla P. Heyns Purdue University Libraries, West Lafayette, IN, USA
Samantha Schmehl Hines Peninsula College, Port Angeles, WA, USA
Sara Holder University of Illinois at Urbana-Champaign, IL, USA
Sasja Huijts PPM Consulting, LLC, University City, MO, USA
Lindsay Jankovitz Marlboro Free Library, Marlboro, NY, USA
Kris Johnson Montana State University Library, Bozeman, MT, USA
Pamella R. Lach San Diego State University, San Diego, CA, USA
Barbara Laufersweiler University of Oklahoma Libraries, Norman, OK, USA
Margaret Loebe University of Maryland Libraries, College Park, MD, USA
Kate McCready University of Minnesota Libraries, Minneapolis, MN, USA
Laurie McGowan Hesburgh Libraries, University of Notre Dame, Notre Dame, IN, USA
Steven Ovadia LaGuardia Community College, CUNY, NY, USA
Joy M. Perrin Texas Tech University Libraries, Lubbock, TX, USA
Robin Pike University of Maryland Libraries, College Park, MD, USA
Sarah Robbins University of Oklahoma Libraries, Norman, OK, USA
Brian Rosenblum University of Kansas Libraries, Lawrence, KS, USA
Rajesh Singh St. John’s University, Queens, NY, USA
J. Stephen Town Formerly University of York, York, UK
Miranda VanNevel Hesburgh Libraries, University of Notre Dame, Notre Dame, IN, USA
Zheng Wang University of Notre Dame, Notre Dame, IN, USA
Mike Waugh LSU Libraries, Louisiana State University, Baton Rouge, LA, USA

Editorial Advisory Board

  • Kathryn Moore Crowe

    Associate Dean for Public Services, University Libraries, University of North Carolina at Greensboro, USA

  • Janet A. Crum

    Head, Library Technology Services, Northern Arizona University, USA

  • Alice L. Daugherty

    Collection Assessment and Analysis Librarian, Louisiana State University, USA

  • Carenado V. Davis

    Library Director, Lenoir Community College, USA

  • Christine Korytnyk Delaney

    Director of Technical Services, American University Library, USA

  • Amed Demirhan

    Director of Library, American University of Nigeria (AUN), Nigeria

  • Bradford Lee Eden

    Dean of Library Services, Valparaiso University, USA

  • Su Epstein

    Library Director, Saxton B. Little Free Library, USA

  • George J. Fowler

    Interim University Librarian, Old Dominion University, USA

  • Heather Groves Hannan

    Head, Mercer Library (Prince William Campus), George Mason University, USA

  • Joanne Hélouvry

    Head of Research & Instruction Services, Loyola Notre Dame Library, USA

  • David Ketchum

    Resource Sharing Librarian, University of Oregon, USA

  • Elizabeth Ann Martin

    Head of Professional Programs, Grand Valley State University, USA

  • Miriam L. Matteson

    Assistant Professor, Kent State University, USA

  • Pixey Anne Mosley

    Associate Dean for Administrative and Faculty Services, Texas A&M University, USA

  • Annie Norman

    State Librarian of Delaware Division of Libraries, Delaware, USA

  • Marcy Simons

    Organizational Development Librarian, University of Notre Dame, USA

  • Jennifer M. Turner

    Instructional Services Librarian, Minnesota State University, USA

Introduction: Project Management in the Library Workplace

An important component of library administration and organization in the modern age is managing projects. Once the realm of technology and business gurus, formal project management tools, techniques, and schemas have become more commonplace in libraries. Using formal project management components can help libraries achieve their desired outcomes with less stress for employees. However, there can be an entry barrier to project management, since the concepts are still somewhat out of the range of the usual library administration experience. This volume of Advances in Library Administration and Organization attempts to put project management into the toolboxes of library administrators through overviews of concepts, analyses of experiences, and forecasts for the use of project management within the profession.

The volume opens with four chapters designed to develop an understanding of the various pieces of project management. Pre-project planning is presented in “Using Pre-project Planning to Manage Workload” as a process that helps develop ideas into actionable project proposals, smoothing the way to implementing project management principles. “Fostering a Culture of Project Management Practices – A Maturity Model for Libraries” looks at what workplace culture contributes to the success of formal project management practices. Next, we look at the common roots between librarianship and project management in “Common Roots, Different Systems: Project Management and Librarianship.” “The Best-laid Plans of Mice and Men Often Go Awry: The Disadvantages of Project Management” looks at situations where project management might not be advantageous in a library setting. These works give the reader a good grasp on what project management is, how it relates to librarianship, and how it might (or might not) help in their individual settings.

Next, we proceed into an examination of how project management principles can be used to build community engagement and better relationships through the lens of faculty partnerships at the University of Kansas. This is followed by a look at how project management frameworks can be used by those without formal authority, based on project charters or the lack thereof. Then the book turns toward the development of project management processes within a library, with a focus on the University of Minnesota Libraries’ experience. These chapters focus on the setup and relationship side of project management and further develop the reader’s understanding of how the concept may begin to be applied.

We then dive into a more traditional example of project management, regarding digital projects, in “Integration of Project Management Techniques in Digital Projects.” The case studies offered for analysis involve the use of Agile and Waterfall project management methodologies. “Combining Project Management and Change Management for Project Success in Libraries” presents an overview of how project management tools can be combined with change management techniques in a library setting for improved efficiency. We then return to digital projects in “From Collection Silos to Digital Content Hubs: Digital Project Management in Special Collections and University Archives” with an analysis of how project management technique adoption has fundamentally changed collection service models in university archives and special collections, reducing silos and promoting collaboration. This look at how project management frameworks have worked with the rapid changes in digital offerings of libraries gives library administrators more tools and food for thought around project management in libraries generally.

“The Value of Full-time Project Management Positions: PMO Nuts and Bolts at Hesburgh Libraries” continues to broaden our thinking with a look at how we can and do devote personnel time to project management, by examining Hesburgh Libraries’ full-time project management position. This is then followed by a look at how major project management protocols, such as Six Sigma, Lean, and Scrum, developed, and have been applied in libraries generally. The mindset provided by project management is the subject of “Using a ‘Project Management Mindset’ as an Administrative Approach to Creating Workplace Efficiencies & Building Employee Leadership Skills,” which provides us with the benefits of using project management more generally as a managerial tool. “Accidental Project Management in a New Library Storage Facility” then takes on the vaunted “accidental project manager” trope, demonstrating that while on-the-fly application of project management tools worked in the context of moving collections to a high-density storage facility, a more formal application of project management would have improved the success of the project. These chapters provide the reader with guidance on the value of formal project management schema in both mindset of administrators generally and more intentional implementations.

The final chapters of this volume provide a deeper look at what project management training can offer for library professionals. “Effective Project Management Techniques to Prepare Information Professionals for the Future Workforce” presents recommendations for LIS professionals’ training around project management, while “Projects, Programmes, Strategy and Leadership in the Research Library” provides a broader strategic look at how project management techniques can be implemented and embedded within a library. We wrap up with a look at the benefits and drawbacks for training library professionals in the Scrum project management framework.

All in all, this volume offers readers an interesting overview as well as a selected deeper dive into project management concepts, tools, schema, and frameworks. Administrators reading this book will be able to say what the benefits and drawbacks of project management techniques are based on the concepts, analyses, cases, and theories presented here, and begin to work on their own implementations of whatever best matches their institutional needs.

Samantha Schmehl Hines

Editor

Prelims
Using Pre-project Planning to Manage Workload
Fostering a Culture of Project Management Practices – A Maturity Model for Libraries
Common Roots, Different Systems: Project Management and Librarianship
The Best-Laid Plans of Mice and Men often go Awry: The Disadvantages of Project Management
Sprinting toward Faculty Engagement: Adopting Project Management Approaches to Build Library–Faculty Relationships
Shadow Project Management: Using the Project Management Body of Knowledge to Informally Manage Library Projects
Academic Library Implementation of Project Management Standards
Integration of Project Management Techniques in Digital Projects
Combining Project Management and Change Management for Project Success in Libraries
From Collection Silos to Digital Content Hubs: Digital Project Management in Special Collections and University Archives
The Value of Full-Time Project Management Positions: PMO Nuts and Bolts at Hesburgh Libraries
Borrowed from Business: Using Corporate Strategies to Manage Library Projects
Using a “Project Management Mindset” as an Administrative Approach to Creating Workplace Efficiencies & Building Employee Leadership Skills
Accidental Project Management in a New Library Storage Facility
Effective Project Management Techniques to Prepare Information Professionals for the Future Workforce
Projects, Programmes, Strategy and Leadership in the Research Library
Increasing Effectiveness of Library Projects through ScrumMaster Certification
About the Authors
Index