The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector: Influencing factors
ISSN: 0956-5698
Article publication date: 18 March 2020
Issue publication date: 31 March 2020
Abstract
Purpose
Identification of factors for electronic records management system (ERMS) adoption is important as it allows organizations to focus their efforts on these factors to ensure success. The purpose of this paper is to identify the factors that influence ERMS adoption in the Yemeni oil and gas (O&G) sector.
Design/methodology/approach
This paper conducts a systematic literature review (SLR) to extract the most common factors that could facilitate successful ERMS adoption. Information technology (IT) experts were asked to rank the extracted factors via an e-mail questionnaire and to recommend specific critical success factors that must be given extra attention to increasing the success of ERMS adoption. Essentially, the proposed methodology is technology-organization-environment (TOE) modeling to examine the important factors influencing decision-makers in the Yemeni O&G sector regarding ERMS adoption.
Findings
This paper identifies factors influencing ERMS adoption based on SLR and an expert-ranking survey. The data that were collected from IT experts were analyzed using the statistical package for the social sciences. The results showed that only 12 out of 20 factors were significant. The experts then added three new factors, resulting in 15 significant factors classified into the three dimensions as follows: technology, organization and environment.
Originality/value
Limited studies have been carried out in the context of the O&G sector, even among developed countries such as Canada, the UK and Australia. These studies have focused on a limited number of factors for ERMS adoption targeting better utilization of human resources, faster and more user-friendly system responses and suitability for organizational ease. This paper explores the factors that may prove useful in adopting of ERMS in the O&G sector of developing countries, similar to Yemen.
Keywords
Acknowledgements
This study was supported by the Cyber Security Department, Faculty of Information Science and Technology, Universiti Kebangsaan, Malaysia, Grant Dcp-017-013/6.
The authors thank the editor and anonymous reviewers of this journal for their productive comments to develop the paper.
Citation
Hawash, B., Mokhtar, U.A., Yusof, Z.M. and Mukred, M. (2020), "The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector: Influencing factors", Records Management Journal, Vol. 30 No. 1, pp. 1-22. https://doi.org/10.1108/RMJ-03-2019-0010
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited