The buffering role of servant leadership on the relationship between organizational politics and employee task performance and citizenship behaviors
ISSN: 0048-3486
Article publication date: 14 February 2022
Issue publication date: 2 May 2023
Abstract
Purpose
The purpose of this study was to examine whether servant leadership (SL) buffers the negative relationship between perceived organizational politics (POP) and employee performance outcomes.
Design/methodology/approach
Time-lagged multi source data were collected from 236 supervisor-subordinate dyads in a public sector university in Pakistan. SL, POP and several control variables were measured in subordinates at time 1, and supervisor ratings of organization citizenship behaviors and task performance were measured at time 2. The authors performed moderated multiple regression analysis to test the hypotheses underpinning the study.
Findings
Findings revealed that POP was negatively related to employee task performance and two types of organization citizenship behavior (individual and organizational). Findings also revealed that SL attenuated the negative effect of POP on employee task performance and the two types of organization citizenship behavior.
Practical implications
SL is particularly important in organizational cultures characterized by high politics; therefore, managers seeking to enhance task performance and citizenship behavior in employees should adopt this style of leadership if possible.
Originality/value
This is the first study conducted in the South Asian context that has examined whether, and how, SL buffers the negative effects of POP on employee task performance and organization citizenship behavior.
Keywords
Citation
Khattak, M.N., O'Connor, P. and Muhammad, N. (2023), "The buffering role of servant leadership on the relationship between organizational politics and employee task performance and citizenship behaviors", Personnel Review, Vol. 52 No. 3, pp. 616-630. https://doi.org/10.1108/PR-11-2020-0848
Publisher
:Emerald Publishing Limited
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