TY - JOUR AB - VL - 9 IS - 3 SN - 1467-8047 DO - 10.1108/pmm.2008.27909caa.001 UR - https://doi.org/10.1108/pmm.2008.27909caa.001 AU - Kyrillidou Martha PY - 2008 Y1 - 2008/01/01 TI - LibQUAL+® and beyond: library assessment with a focus on library improvement T2 - Performance Measurement and Metrics PB - Emerald Group Publishing Limited Y2 - 2024/04/20 ER -