TY - JOUR AB - VL - 9 IS - 1 SN - 1467-8047 DO - 10.1108/pmm.2008.27909aac.001 UR - https://doi.org/10.1108/pmm.2008.27909aac.001 AU - Childs Susan PY - 2008 Y1 - 2008/01/01 TI - Lis-perf-measures T2 - Performance Measurement and Metrics PB - Emerald Group Publishing Limited Y2 - 2024/04/24 ER -