TY - JOUR AB - VL - 6 IS - 2 SN - 1467-8047 DO - 10.1108/pmm.2005.27906bac.001 UR - https://doi.org/10.1108/pmm.2005.27906bac.001 AU - Childs Susan PY - 2005 Y1 - 2005/01/01 TI - Lis-perf-measures T2 - Performance Measurement and Metrics PB - Emerald Group Publishing Limited Y2 - 2024/04/20 ER -