TY  - JOUR
AB  - 
VL  - 16
IS  - 1
SN  - 0960-4529
DO  - 10.1108/msq.2006.10816aaa.001
UR  - https://doi.org/10.1108/msq.2006.10816aaa.001
AU  - Kandampully Jay
PY  - 2006
Y1  - 2006/01/01
TI  - Service innovators
T2  - Managing Service Quality: An International Journal
PB  - Emerald Group Publishing Limited
Y2  - 2024/09/21
ER  -