Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 30 May 2008



(2008), "Events", Measuring Business Excellence, Vol. 12 No. 2.



Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited


Article Type: Events From: Measuring Business Excellence, Volume 12, Issue 2.

Core Conference III The Potential of CSR to Drive Integration IN An Enlarged EUDates and location: 18-19 June 2008, Nottingham University Business School

We are pleased to announce the third in the Core series of Conferences on “The potential of CSR to contribute to the implementation and integration of EU strategies”.

The third conference is on the topic “The potential of CSR to drive integration in an enlarged EU”. We invite proposals for papers on subjects around CSR in the recent accession countries.

Papers might address such questions as:

  • Can CSR contribute to the integration of new member states into the EU?

  • What distinctive CSR challenges face companies, civil society and governments in new member states?

  • How do companies operating in old and new member states manage their CSR across borders?

  • How do companies in new member states learn about and practice CSR?

For further information visit:

ECRM 2008 7th European Conference on Research Methodology for Business and Management StudiesDates and location: 19-20 June 2008, Regent’s College, London, UK

This is the final call for papers for the 7th European Conference on Research Methodology for Business and Management Studies, which will be held at the Regent’s College, London, UK on the 19-20 June 2008.

The European Conference on Research Methodology for Business and Management Studies (ECRM 2008) is an opportunity for academics to share the latest thinking on research strategies, tactics and paradigms. The variety of methods in common use and the continuing debate on what constitutes “new knowledge” makes this a lively field and one which affects all academics and others involved in business research. The search for new ideas, new methodologies and even new paradigms is both endless and fascinating. This conference offers an opportunity to engage with contemporary thinking in Business research and join in the sometimes lively debates, inside and outside of the formal sessions, that are a regular feature of the conference.

You can find full details on the conference website at:

International Forum on Knowledge Assets Dynamics Third Edition on Intellectual Capital Dynamics and Innovation CapabilitiesDates and location: 26-27 June 2008, Matera, Italy

Purpose and background. The third edition of the International Forum on Knowledge Assets Dynamics is organized by the Center for Value Management of University of Basilicata, the Institute of Knowledge Asset Management and the Knowledge Management Lab of Polytechnic of Bari and it is supported by other international institutions such as the PMA Performance Measurement Association, Intellectual Asset Center, New Club of Paris, TUT Tampere University of Technology, the Hong Kong Polytechnic University, The Global Knowledge-Based Development Community, AiIG Associazione italiana di Ingegneria Gestionale. The IFKAD represent a cognitive laboratory and a learning platform to discuss, understand and further develop the relevance of the intellectual capital in today‘s economy.

The third edition of the Forum will be focused on the exploration of the following main topics: IC and Organizational Capabilities; IC and Innovation and Change Management; IC and Performance Improvement; Approaches, and Techniques for IC Management and Measurement; IC of nations, regions, clusters; IC-based policies for territorial sustainable development. Two special sessions will be organized by Tampere University of Technology and Polytechnic of Bari respectively about IC Management for Service Productivity Improvement and the Diffusion and Creation of Knowledge in Local and Global Networks.

Official web site:

11th International QMOD Conference: Attaining SustainAbility from Organisational Excellence to SustainAble Excellence for People, Planet and ProfitabilityDates and location: 20-22 August 2008, Lunds University, Campus Helsingborg, Sweden

Annual International QMOD Conference has become the largest scientific conference in the world within the research fields of Quality, Service, Organisational Development and related management ;issues. In 2007 nearly 200 professionals from Business and academic world have presented their latest research papers as well as successful business cases. The 11th International QMOD (Quality Management and Organisational Development) in 2008 will be jointly organised by Lunds University, Campus Helsingborg and Linköpings University. The conference will take place at Campus Helsingborg, Lunds University in 20-22 August 2008. The main theme for 2008 QMOD is Attaining SustainAbility From Organisational Excellence to SustainAble Excellence for People, Planet and Profitability.

For further information visit:

5th International Conference on Accounting, Auditing and Management In Public Sector ReformsDates and location: 3-5 September 2008, Amsterdam, The Netherlands

The overall theme of the conference is Innovations and New Developments in Public Sector Management and Accounting, covering the following topics with regard to public sector and non-profit organizations (such as Governmental, Health and Educational organizations):

  • Auditing;

  • Management Accounting and Control;

  • Financial Accounting;

  • Governance; and

  • Changes in organizational structures (including privatization, outsourcing and Public Private Partnerships).

For further information visit:

EGPA Study Group on Performance in the Public Sector: Conference of the European Group of Public Administration (EGPA)Dates and location: 3-6 September, 2008, Rotterdam, The Netherlands

The EGPA Study Group on Performance in the Public Sector studies aspects of public sector performance. Public sector performance topics in the past have included the use of trust and satisfaction indicators, case studies of organisational performance, measurement issues and the utilisation of public sector performance information.

“Performance” is an often-used and often-abused word. It is general and flexible enough to communicate many meanings. “Performance” conveys notions of improvement, progress, good governance, wise use of resources, commitment, leadership, value-for-money, public value, or community. At the same time, performance of public organisations finds expression in technical terms using performance indicators, rankings, scorecards and ratios, thereby suggesting that performance is neutral and value-free.

What does it then actually mean when we say a public organisation, or the public sector, is performing? When we say an organisation performs, does this then mean we agree about how performance is to be defined? And if we do not agree, what determines which definition of public sector performance will prevail? How do we deal with conflicting definitions of public sector performance, and how are such conflict recognised or suppressed in performance measurement systems and metrics? What values do performance measurement systems reflect?

How do our views of public sector performance change? How does a national consensus on performance differ from that in other countries? What factors explain these changes and these differences?

Study Group web site is:

Practical information on the EGPA 2008 conference, and the other Study Groups, can soon be found on the dedicated conference website: www.egpa2008com

ECKM 2008 9th European Conference on Knowledge ManagementDates and location: 4-5 September 2008, Southampton Solent University, Southampton, UK

ECKM 2008 provides an opportunity for academics and practitioners from Europe and elsewhere who are involved in the study; management, development and implementation of knowledge management initiatives to come together and exchange ideas.

You can see the full call for papers at:

ECIME 2008 2nd European Conference on Information Management and EvaluationDates and location: 11-12 September 2008, Royal Holloway, University of London, UK

The advisory group for the conference invites submissions of papers, and panel and workshop proposals on both the theory and practice of all aspects of IT/IS management and evaluation. The conference in September 2008 seeks quantitative, qualitative and experience-based papers from industry and academe.

You can see the full call for papers at:

EABIS 7th Annual Colloquium Corporate Responsibility and Sustainability: Leadership and Organisational ChangeDates and location: 11-12 September 2008, hosted by Cranfield University School of Management

This Colloquium will be the first to take place in the UK, hosted by Cranfield University School of Management and actively supported by our other British-based partners and members.

The past four EABIS Colloquia have examined a number of the external dimensions of Corporate Responsibility: stakeholder management, competitiveness, strategic management, then global governance.

In 2008, however, the Colloquium will take as its theme an internal dimension that departs from the external-focused CR debate. It will explore the latest knowledge and insight on Corporate Responsibility and Sustainability: Leadership and Organisational Change.

Our intention is to anchor the Colloquium in experience, evidence and relevance to business.

For further information, please contact: Helen Knight, Colloquium Coordinator, at:

2nd Workshop on Audit Quality

Dates and location: 26-27 September 2008, Milan

Audit quality has drawn much attention from academics and practitioners in the last few years. The first workshop on Audit Quality, successfully held in Bocconi in 2006, provided an effective arena for discussing relevant research on the topic.

This second workshop intends to expand the horizon of the debate and to be a unique opportunity for researchers to share their ideas and findings, promoting, and covering multiple research perspectives:

  • the role of regulation in improving audit quality;

  • corporate governance systems and their impact on audit quality;

  • audit quality and ethical standards;

  • auditor characteristics (independence, reputation, industry specialization) and audit quality;

  • auditor personal and professional skills as key drivers of audit quality;

  • audit market structure and audit quality;

  • audit quality and client pressure;

  • accounting education and audit quality;

  • litigation and audit quality;

  • accelerating audit reporting regimes and audit quality; and

  • measurement of audit quality.

For further information visit:

3rd Workshop on Organisational Change and Development: Advances, Challenges and ContradictionsDates and location: 27-28 September 2008, Bucharest

The conference seeks to bring together international scholars and practitioners with a view to exploring perspectives and insights into the theory and practice of organizational change and development (OCD). OCD is emerging as a major focus of attention among management theorists and practitioners throughout the world. Global issues and trends such as privatization, public sector reform, mergers and acquisitions, the influence of MNCs, population migration, poverty, and advances in ICT, present major challenges to those charged with equipping people and organizations to adapt and flourish in these turbulent times. This multi-dimensional complexity of OCD is highlighted by the reports of relatively high failure rates associated with organizational change interventions.

It is notable that in recent years the scope of organizational change literature has rapidly expanded, reflecting the clear existent need to push back the parameters of knowledge and understanding surrounding OCD theory and practice. Yet these advances in the body of knowledge on OCD have also unearthed numerous contradictions surrounding issues such as: the aims of OCD; power and the ownership of change interventions; the ethics of organizational change; value clashes across national cultures; the transfer of OCD theories and practices across national boundaries; the role of internal and external change management consultants; and the evaluation of OCD interventions from multi-stakeholder perspectives. The conference will explore advances, challenges and contradictions in the field of OCD from both theoretical and practical perspectives and is likely to focus on some of the following topics:

  • the impact of globalization on organizational change theory and practice;

  • challenges facing OCD theory and practice in developed countries;

  • organizational change practice in developing/transitional countries;

  • national culture and organizational change;

  • the State and organizational change;

  • international organizations (including MNCs) as organizational change agents;

  • organizational change and not-for-profit organizations;

  • organizational change and public sector reform;

  • the diffusion of organizational change theory and practice;

  • the role and activities of HRM/D functions in organizational change interventions;

  • learning and organizational change;

  • organizational change failures;

  • ICT and organizational change;

  • developments in the theory and/or practice of organization development (OD);

  • consultants as agents of organizational change;

  • values and organizational change; and

  • resistance to organizational change.

For further information visit:

ICICKM 2008 5th International Conference on Intellectual Capital, Knowledge Management and Organisational LearningDates and location: 9-10 October 2008, New York Institute of Technology, New York, USA

The International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM 2008) brings together varied groups of people with different perspectives, experiences and knowledge in one location. It aims to help practitioners find ways of putting research into practice and researchers to gain an understanding of real-world problems, needs and aspirations. In the spirit of facilitating knowledge transfer and exchange, the organisers of the conference have agreed to subsidise attendance for non-presenting students and academics from developing nations.

The full call for papers is available online at:

28th SMS Annual International ConferenceDates and location: 12-15 October 2008, Cologne, Germany

In 2008, SMS will be holding its annual conference in Cologne Germany. For European scholars this gives a convenient opportunity to be present at the only dedicated international strategy forum.

The conference has a relatively new Strategy as Practice interest group which is exciting considerable interest and growing rapidly. The numbers for the interest group grew by 20 per cent last year. The style of the Strategy as Practice track is different from other tracks with three different methods of interaction. The pre-conference sessions are discursive debates with practitioners upon a wide range of business issues. The main conference consists of a mix of normal paper sessions and round table sessions. The latter are new to this conference and are powerful sessions orchestrated by thought leaders in the field.

Details of the conference are at:

Eden Doctoral Seminar on Producing and Evaluating Knowledge in Management Accounting jointly with the 6th Conference on New Directions In Management AccountingDates and location: 12-17 December 2008, Brussels

Through the creation of EDEN, EIASM will contribute to the most critical phases in a scholar’s life cycle: i.e. his/her introduction to and early growth on the academic market. Thanks to its unique image and its organizational competitive advantages (core of associations, autonomy and flexibility), EIASM can indeed be very efficient at:

  • inserting young doctoral fellows into a highly stimulating system where European researchers can interact (within and across associations), sharing common objectives and concerns;

  • helping them in the positioning of their own work in relation to European research generally: expose them to various research traditions and orientations, open their minds to the international/global perspectives to be adopted when looking at the Management environment, make them aware of the challenges Management is facing in Europe (globalization, new technologies, etc.); and

  • creating a network of European educators active at the doctoral level in management.

The development of EDEN will be organized around an integrated set of doctoral seminars which will bring participants into systematic interaction, leading them to comparing their approaches and cross-examining their research work. It will consist of a mix of intensive one-week seminars dealing with advanced research methodology issues in management, as well as with the frontiers of their specific area of interest.

EIASM involves not only the best doctoral students and their supervisors, but also the institutions to which they belong. Therefore the doctoral seminars will be decentralized: alternating locations and establishing “linkages“ with leading European Business Schools. Since June 1988, when the programme was launched, 2010 doctoral students from all over Europe have become EDEN fellows and 238 professors have acted as EDEN faculty members.

For further information visit:

6th Conference on New Directions in Management AccountingDates and location: 15-17 December 2008, Brussels

The rate of change in the practice of and research on management accounting appears to be increasing. Many organisations are attempting to change their existing, or implement new and innovative, management accounting practices, based on new management accounting and business ideas, practices, strategies, structures, processes, systems, and information. A number of new challenging objects of measurement and control have recently emerged, including intellectual capital and networks of organisations. The roles and designs of budgeting systems appear to be changing. While much of this innovation and implementation concentrates on new costing or performance measurement systems, there is also change related to the roles of management accountants in organisations. Current developments outlined above provide many new opportunities for innovative management accounting research, and for a fruitful integration of existing accounting knowledge and the currently emerging practice issues.

The purpose of this conference, like its five predecessors, is to examine innovative management accounting practices and innovative ideas about how to conduct research on them. The conference will consist of plenary sessions and research paper presentations. The general theme for this next conference is “Innovations and management accounting”. The theme covers issues like management accounting in innovative firms, planning and control of innovations, management accounting for product development, innovative management accounting concepts and technologies, and innovative research methods in management accounting. The invited plenary speakers are:

  • Robert Bloomfield, Cornell University, USA;

  • Antonio Davila, IESE Business School, Spain;

  • Joan Luft, Michigan State University, USA; and

  • Jan Mouritsen, Copenhagen Business School, Denmark.

For further information visit:

CoursesPerformance Measurement: Beyond the Balanced ScorecardDates and location: 9-11 June 2008, 1-3 December 2008, Cranfield School of Management, Cranfield, UK

This programme is for those planning to redesign or upgrade their performance measurement system. From design of scorecards to implementation and use of the measures, the programme uses practical tools and techniques which participants can take away and use to manage their own businesses. A key theme underpinning the programme, is that the power of measurement lies in the fact that it allows managers to do much more than simply track progress. By the end of the programme delegates have developed and reviewed personal action plans to improve the measurement systems used in their own organisations.

For further information visit:

Balanced Scorecard, Strategy Maps and Strategic Performance Management Advanced WorkshopDate and location: 26 June 2008, London

The aims of this course are:

  • recap the state of the art thinking in scorecarding, strategy mapping, and strategic performance management;

  • how to implement and cascade scorecards and strategy maps organisation wide;

  • how to maximise the benefit of performance measurement;

  • how to overcome organisational barriers;

  • how to create a performance driven culture and an enabled learning environment; and

  • the role of automation in the organisational cascade.

For further information visit

Balanced Scorecard, Strategy Maps and Strategic Performance Management An Introduction

Date and location: 10 July 2008, London

This workshop is designed to explain the background, rationale and benefit of the Balanced Scorecard and will be an introduction to this popular management tool. Participants will learn about the four perspectives of the Balanced Scorecard: Financial Perspective, Customer Perspective, Internal Processes Perspective, Innovation and Learning Perspective Plus Case Studies.

For further information visit:

Service Performance: Strategies for SuccessDates and location: 10-12 September 2008, Cranfield School of Management

This programme is focused on the successful implementation of effective strategies to meet the ever changing and increasing demands for higher service quality levels, greater customer responsiveness, and increased productivity. We examine the benefits of greater customer focus whilst understanding how to overcome potential barriers in developing it. By the end of the programme participants will be able to develop the framework of a cohesive action plan to apply to their own organisation, with a clear understanding of the challenges of leading the change process involved.

For further information visit:

Key Skills of Organisational Performance ManagementDates and location: 20-24 October 2008, Cranfield School of Management, Cranfield, UK

The Centre for Business Performance has developed a suite of programmes that takes participants through the key skills needed to create, manage and maximise a performance measurement system: Design, Implement, Use and Improve. This programme is made up of five days as per the model below.

Delegates have the flexibility to book any module they require on a stand alone basis as individual units are useful in themselves, or for those wishing to attend the whole programme can book the five core units in one consecutive week or in modular blocks.

The core units are:

  • Strategy and Success Maps 20 October 2008.

  • Designing Appropriate Performance Measures 21 October 2008.

  • Managing the Performance Review Process 22 October 2008.

  • Planning and Managing Action 23 October 2008.

  • Performance Improvement Tools 24 October 2008.

For further information visit:

Pay for Performance Designing and Implementing a Scorecard-based Reward System for Top Executives and Senior ManagersDates and location: 11-12 November 2008, Cranfield School of Management, Cranfield, UK

Connecting pay to performance is a complex issue and this unique new programme, based on new research insights from current practice, provides you with the tools to establish the link between pay and performance.

For further information visit:

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