Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 21 March 2008



(2008), "Events", Measuring Business Excellence, Vol. 12 No. 1.



Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited


Article Type: Events From: Measuring Business Excellence, Volume 12, Issue 1.

23rd Workshop on Strategic Human Resource Management Special Themes: HRM and Transitional Economies and HRM in Knowledge-Intensive Firms

Details and location: 3-4 April 2008, Bled, Slovenia

Considering the rapid pace of globalisation, developments in society, technology, and emerging markets, it is necessary to continue to examine the emerging HRM issues in the present dynamic business context.

HRM in Transitional Economies, HRM in knowledge Intensive Firms and Strategic Change Management are among the mains topics of this Workshop:

  • Strategic Management of Human Resources;

  • International Human Resource Management;

  • HRM in Transitional Economies;

  • HRM in Knowledge Intensive Firms; and

  • Managing Strategic Change.

It will be a pleasure to attend the 23rd Workshop on Strategic Human Resource Management in Slovenia, one of the most successful transition economies in the recent history.

For further information visit:

The Performance Improvement Conference 2008

Dates and location: 3-8 April, New York City, USA

The International Society for Performance Improvement is proud to bring you The Performance Improvement Conference. The conference theme, Enhancing Knowledge, Know-How, and Results, reflects how we put our knowledge to work, and increase our ability to accomplish valued results.

Why should you attend The Performance Improvement Conference?

  • learn from educational sessions by presenters who are leading the way in workplace performance improvement and development;

  • obtain timely research, real-world case studies, and successful strategies;

  • acquire knowledge to align workforce development with overall business objectives;

  • become a part of a network of performance improvement practitioners discussing best practices;

  • take away relevant tools and job aids to share with your clients and colleagues; and

  • participate in an experience that lasts long after the conference ends.

The Performance Improvement Conference begins with a premier line-up of half-, one-, and two-day workshops (4 and 5 April), along with two three-day HPT Institutes (3-5 April). The conference expands on Sunday, 6 April, into three days of nearly 150 educational sessions and forums. As an attendee, you will enjoy many opportunities to learn from current and future leaders on the field of performance improvement from around the world.

You may download the conference brochure (2 mb PDF) and see for yourself all the opportunities available to enhance your knowledge, know-how, and results by attending The Performance Improvement Conference, 3-8 April 2008 in New York City!

For more information, visit, or register today at

EURAM 2008 Managing Diversity: European Destiny and Hope

Dates and location: 14-17 May 2008, Ljubljana and Bled, Slovenia

In a dramatically changing world characterized by rapid globalization, unprecedented technological progress, and structural, institutional, demographic, sociological and psychological shifts, Europe is facing new challenges and searching for adequate responses and trying to achieve the ideal of building and sustaining global competitiveness while maintaining social harmony. It requires huge economic restructuring and equally dramatic social transformation.

Geographic, historic, economic, institutional, demographic, cultural, and social differences make Europe the most diverse, heterogeneous, and in some aspects also the most fragmented, region in the world. Leading and managing change in such a context is both an exceptional challenge but also an opportunity.

The issue of operational excellence, standardization, and unification versus creativity and innovation, entrepreneurialism, and respect for culture and values is becoming increasingly important at the individual, organizational/institutional, and social levels as well. Creating a dynamic balance and possible synergies between these two apparently conflicting demands is a huge leadership and managerial challenge but also an intellectual one. At the same time it is also another opportunity, since diversity is an inexhaustible source of creativity, innovation, and breakthrough thinking.

European management theory and practice are lagging behind in terms of their focus on diversity and their implications for leading and managing change and developing managerial and leadership capabilities. The EURAM (European Academy of Management) 2008 Conference invites you to contribute to bridging the gap.

Our gathering in Ljubljana and Bled will be the first EURAM Conference organized in the CEE region. As an association focused on change and which celebrates diversity and fosters creativity, innovation and respect for culture, CEEMAN, in cooperation with member institutions the Faculty of Economics, University of Ljubljana, and the IEDC-Bled School of Management, will bring a perspective from the CEE region the world’s largest laboratory of change.

Join us in Ljubljana and Bled on 14-17 May 2008 to explore and discuss these issues in a highly diverse, multidisciplinary, multi-departmental, multi-institutional, and multicultural environment that you will yourself create by bringing and exposing your own approaches, views, research methodology, tools and results, experiences, philosophy, tradition, and values.

Diversity is the biggest European challenge but also its most fascinating opportunity!

For further information visit:

ECRM 2008 7th European Conference on Research Methodology for Business and Management Studies

Dates and location: 9-20 June 2008, Regent’s College, London, UK

The European Conference on Research Methodology for Business and Management Studies (ECRM 2008) is an opportunity for academics to share the latest thinking on research strategies, tactics and paradigms. The variety of methods in common use and the continuing debate on what constitutes “new knowledge” makes this a lively field and one which affects all academics and others involved in business research. The search for new ideas, new methodologies and even new paradigms is both endless and fascinating. This conference offers an opportunity to engage with contemporary thinking in Business research and join in the sometimes lively debates, inside and outside of the formal sessions, that are a regular feature of the conference.

You can find full details on the conference web site at:

IFKAD 2008 International Forum on Knowledge Asset Dynamics 3rd Edition on Intellectual Capital Dynamics and Innovation Capabilities

Dates and location: 26-27 June 2008, Matera, Italy

The IFKAD 2008 is a unique international opportunity for the exchange of cutting edge knowledge and research about the role, theory and practice of IC management and measuring for sustaining innovation capabilities and value creation dynamics of companies as well as of territories. Differently from other conferences, IFKAD aims to integrate the learning atmosphere of a summer school with the advanced insights of a symposium. For this reason the number of participants will be kept limited in order to better facilitate and stimulate debates and dialogues.

For more information, visit:

11th International QMOD Conference Attaining SustainAbility from Organisational Excellence to SustainAble Excellence for People, Planet and Profitability

Dates and location: 20-22 August 2008, Lunds University, Campus Helsingborg, Sweden

Annual International QMOD conference has become the largest scientific conference in the world within the research fields of Quality, Service, Organisational Development and related management issues. In 2007 nearly 200 professionals from Business and academic world have presented their lateast research papers as well as successful business cases. The 11th International QMOD (Quality Management and Organisational Development) in 2008 will be jointly organised by Lunds University, Campus Helsingborg and Linköpings University. The conference will take place at Campus Helsingborg, Lunds University in 20-22 August 2008. The main theme for 2008 QMOD is Attaining SustainAbility From Organisational Excellence to SustainAble Excellence for People, Planet and Profitability.

For further information visit:

5th International Conference on Accounting, Auditing and Management in Public Sector Reforms

Dates and location: 3-5 September 2008, Amsterdam, The Netherlands

The overall theme of the conference is Innovations and New Developments in Public Sector Management and Accounting. In addition, we are particularly interested in receiving extended abstracts, or preferably, completed papers on the following topics with regard to public sector and non-profit organizations (such as Governmental, Health and Educational organizations):

  • Auditing;

  • Management Accounting and Control;

  • Financial Accounting;

  • Governance; and

  • Changes in organizational structures (including privatization, outsourcing and Public Private Partnerships).

For further information visit:

ECKM 2008 9th European Conference on Knowledge Management

Dates and location: 4-5 September 2008, Southampton Solent University, Southampton, UK

ECKM 2008 provides an opportunity for academics and practitioners from Europe and elsewhere who are involved in the study; management, development and implementation of knowledge management initiatives to come together and exchange ideas.

The advisory group for the conference invites submissions of papers on both the theory and advanced practice of all aspects of knowledge management (KM) and intellectual capital (IC). The conference in September 2008 is seeking quantitative, qualitative and experience-based papers from industry and academe.

You can see the full call for papers is available online at:

ECIME 2008 2nd European Conference on Information Management and Evaluation

Dates and location: 11-12 September 2008, Royal Holloway, University of London, UK

The advisory group for the conference invites submissions of papers, and panel and workshop proposals on both the theory and practice of all aspects of IT/IS management and evaluation. The conference in September 2008 seeks quantitative, qualitative and experience-based papers from industry and academe.

You can see the full call for papers is available online at:

2nd Workshop on Audit Quality

Dates and location: 26-27 September 2008, Milan

Audit quality has drawn much attention by academics and practitioners in the last few years.

The first workshop on Audit Quality, successfully held in Bocconi in 2006, provided an effective arena for discussing relevant research on the topic.

This second workshop intends to expand the horizon of the debate and to be a unique opportunity for researchers to share their ideas and findings, promoting a multiple research perspectives.

Papers on the following areas are welcome:

  • the role of regulation in improving audit quality;

  • corporate governance systems and their impact on audit quality;

  • audit quality and ethical standards;

  • auditor characteristics (independence, reputation, industry specialization) and audit quality;

  • auditor personal and professional skills as key drivers of audit quality;

  • audit market structure and audit quality;

  • audit quality and client pressure;

  • accounting education and audit quality;

  • litigation and audit quality;

  • accelerating audit reporting regimes and audit quality; and

  • measurement of audit quality.

For further information visit:

3rd Workshop on Organisational Change and Development: Advances, Challenges and Contradictions

Dates and location: 27-28 September 2008, Bucharest, Romania

The conference seeks to bring together international scholars and practitioners with a view to exploring perspectives and insights into the theory and practice of organizational change and development (OCD). OCD is emerging as a major focus of attention among management theorists and practitioners throughout the world. Global issues and trends such as privatization, public sector reform, mergers and acquisitions, the influence of MNCs, population migration, poverty, and advances in ICT, present major challenges to those charged with equipping people and organizations to adapt and flourish in these turbulent times. This multi-dimensional complexity of OCD is highlighted by the reports of relatively high failure rates associated with organizational change interventions.

It is notable that in recent years the scope of organizational change literature has rapidly expanded, reflecting the clear existent need to push back the parameters of knowledge and understanding surrounding OCD theory and practice. Yet these advances in the body of knowledge on OCD have also unearthed numerous contradictions surrounding issues such as: the aims of OCD; power and the ownership of change interventions; the ethics of organizational change; value clashes across national cultures; the transfer of OCD theories and practices across national boundaries; the role of internal and external change management consultants; and the evaluation of OCD interventions from multi-stakeholder perspectives. The conference will explore advances, challenges and contradictions in the field of OCD from both theoretical and practical perspectives. The conference is open to contributors from diverse geographical, sectoral, and disciplinary backgrounds with the aim of sharing and obtaining fresh insights into a wide range of OCD issues. We invite contributions from both academics and practitioners. As a guide only, we anticipate that papers are likely to focus on some of the following topics:

  • the impact of globalization on organizational change theory and practice;

  • challenges facing OCD theory and practice in developed countries;

  • organizational change practice in developing/transitional countries;

  • national culture and organizational change;

  • the State and organizational change;

  • international organizations (including MNCs) as organizational change agents;

  • organizational change and not-for-profit organizations;

  • organizational change and public sector reform;

  • the diffusion of organizational change theory and practice;

  • the role and activities of HRM/D functions in organizational change interventions;

  • learning and organizational change;

  • organizational change failures;

  • ICT and organizational change;

  • developments in the theory and/or practice of Organization Development (OD);

  • consultants as agents of organizational change;

  • values and organizational change; and

  • resistance to organizational change.

For further information visit:

ICICKM 2008 5th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning

Dates and location: 9-10 October 2008, New York Institute of Technology, New York, USA

The International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM 2008) invites researchers, practitioners and academics to present their research findings, work in progress, case studies and conceptual advances in any branch of the above fields. The conference brings together varied groups of people with different perspectives, experiences and knowledge in one location. It aims to help practitioners find ways of putting research into practice and researchers to gain an understanding of real-world problems, needs and aspirations. In the spirit of facilitating knowledge transfer and exchange, the organisers of the conference have agreed to subsidise attendance for non-presenting students and academics from developing nations.

You can see the full call for papers is available online at:

28th SMS Annual International Conference

Dates and location: 12-15 October 2008, Cologne, Germany

In 2008, SMS will be holding its annual conference in Cologne, Germany. For European scholars this gives a convenient opportunity to be present at the only dedicated international strategy forum.

The conference has a relatively new Strategy as Practice interest group which is exciting considerable interest and growing rapidly. The numbers for the interest group grew by 20 per cent last year. The style of the Strategy as Practice track is different from other tracks with three different methods of interaction. The pre-conference sessions are discursive debates with practitioners upon a wide range of business issues. The main conference consists of a mix of normal paper sessions and round table sessions. The latter are new to this conference and are powerful sessions orchestrated by thought leaders in the field.

One way in which the interest group is exciting interest and attention is the launch of a new and very successful innovation in 2007: the creation of the first Practice Implications prize. This was won by Christian Seelos and Johanna Mair of IESE business school, Spain. The prize has raised the profile of the Strategy as Practice group significantly and the award of $1,000 US will be available again at the 2008 conference. Details of the prize can be found on the SMS home page.

The Strategy as Practice field in strongly embedded in the European context and SMS in Cologne gives the interest group a real opportunity to influence a more international audience. Proposals for the conference are to arrive at the SMS offices by 4 February 2008.

Details of the conference are at:

Eden Doctoral Seminar on Producing and Evaluating Knowledge in Management Accounting: jointly with the 6th Conference on New Directions in Management Accounting

Dates and location: 12-17 December 2008, Brussels, Belgium

EDEN calls to everyone’s mind the garden of earthly delights to which the Book of Genesis refers. It evokes the attractive and creative environment that EIASM offers to young promising scholars who undertake the exciting doctoral adventure.

Through the creation of EDEN, EIASM will contribute to the most critical phases in a scholar’s life cycle: i.e. his/her introduction to and early growth on the academic market. Thanks to its unique image and its organizational competitive advantages (core of associations, autonomy and flexibility), EIASM can indeed be very efficient at:

  • inserting young doctoral fellows into a highly stimulating system where European researchers can interact (within and across associations), sharing common objectives and concerns;

  • helping them in the positioning of their own work in relation to European research generally: expose them to various research traditions and orientations, open their minds to the international/global perspectives to be adopted when looking at the Management environment, make them aware of the challenges Management is facing in Europe (globalization, new technologies, etc.); and

  • creating a network of European educators active at the doctoral level in Management.

The development of EDEN will be organized around an integrated set of doctoral seminars which will bring participants into systematic interaction, leading them to comparing their approaches and cross-examining their research work. It will consist of a mix of intensive one-week seminars dealing with advanced research methodology issues in Management, as well as with the frontiers of their specific area of interest.

EIASM involves not only the best doctoral students and their supervisors, but also the institutions to which they belong. Therefore the doctoral seminars will be decentralized: alternating locations and establishing “linkages” with leading European Business Schools. Since June 1988, when the programme was launched, 2,010 doctoral students from all over Europe have become EDEN fellows and 238 professors have acted as EDEN faculty members.

For further information visit:

6th Conference on New Directions in Management Accounting

Dates and location: 15-17 December 2008, Brussels, Belgium

The rate of change in the practice of and research on management accounting appears to be increasing. Many organisations are attempting to change their existing, or implement new and innovative, management accounting practices, based on new management accounting and business ideas, practices, strategies, structures, processes, systems, and information. A number of new challenging objects of measurement and control have recently emerged, including intellectual capital and networks of organisations. The roles and designs of budgeting systems appear to be changing. While much of this innovation and implementation concentrates on new costing or performance measurement systems, there is also change related to the roles of management accountants in organisations. Current developments outlined above provide many new opportunities for innovative management accounting research, and for a fruitful integration of existing accounting knowledge and the currently emerging practice issues.

The purpose of this conference, like its five predecessors, is to examine innovative management accounting practices and innovative ideas about how to conduct research on them. The conference will consist of plenary sessions and research paper presentations. The general theme for this next conference is “Innovations and management accounting“. The theme covers issues like management accounting in innovative firms, planning and control of innovations, management accounting for product development, innovative management accounting concepts and technologies, and innovative research methods in management accounting. The invited plenary speakers are:

  • Robert Bloomfield, Cornell University, USA;

  • Antonio Davila, IESE Business School, Spain;

  • Joan Luft, Michigan State University, USA; and

  • Jan Mouritsen, Copenhagen Business School, Denmark.

Submission of papers that deal with innovative management accounting practices, theories, and research methods are particularly relevant to this conference. For reference, papers on the following types of issues are welcomed warmly.


  • innovative management accounting practices in particular parts of the world;

  • management accounting in new organizational designs (flat, horizontal, matrix, network, virtual, team);

  • management accounting systems for enterprise resource planning systems, e-commerce, electronic data interchange, electronic meetings, customer relationship management, and supply chain management;

  • value chain accounting;

  • new management accounting techniques, processes and information;

  • linkages between competitive strategy and management accounting;

  • integration/disintegration of management accounting;

  • challenges of globalisation for management accounting;

  • changing roles of management accountants in organizations; and

  • information about what practitioners expect management accounting researchers to do.


  • role of social science and other theories in researching innovative practices;

  • comparative analyses of various theoretical approaches;

  • new theories for researching innovative practices;

  • ways of improving the relevance, validity, and reliability of theory-based empirical research;

  • role of research design in management accounting studies;

  • research method issues in researching innovative practices; and

  • innovative ways of conducting management accounting research.

For further information visit:

CoursesService Performance: Strategies for Success

Dates and location: 3-5 March 2008, 10-12 September 2008, Cranfield School of Management, Cranfield, UK

This programme is focused on the successful implementation of effective strategies to meet the ever changing and increasing demands for higher service quality levels, greater customer responsiveness, and increased productivity. We examine the benefits of greater customer focus whilst understanding how to overcome potential barriers in developing it. By the end of the programme participants will be able to develop the framework of a cohesive action plan to apply to their own organisation, with a clear understanding of the challenges of leading the change process involved.

For more information visit:

Managing Supplier Performance: Measurement, Certification and Quality Improvement

Dates and location: March 13-14 2008, Las Vegas, NV, USA; April 24-25, 2008, New York, NY, USA; May 19-20 2008, Atlanta, GA, USA; June 9-10 2008, San Francisco, CA, USA

Learn to effectively managing suppliers in order to save money, avoid risks, enhance operations and thrive in today’s business environment.

For more information visit:

Balanced Scorecard, Strategy Maps and Strategic Performance Management An Introduction

Dates and location: 20 March 2008, 22 May 2008, 10 July 2008, London, UK

This workshop is designed to explain the background, rationale and benefit of the Balanced Scorecard and will be an introduction to this popular management tool. Participants will learn about the four perspectives of the Balanced Scorecard: Financial Perspective, Customer Perspective, Internal Processes Perspective, Innovation and Learning Perspective Plus Case Studies.

For further information visit:

Key Skills of Organisational Performance Management

Dates and location: Cranfield School of Management, Cranfield, UK

The Centre for Business Performance has developed a suite of programmes that takes participants through the key skills needed to create, manage and maximise a performance measurement system: Design, Implement, Use and Improve. This programme is made up of five days as per the model below.

Delegates have the flexibility to book any module they require on a stand alone basis as individual units are useful in themselves, or for those wishing to attend the whole programme can book the five core units in one consecutive week or in modular blocks.

The core units are:

  • Strategy and Success Maps 7 April 2008; 20 October 2008;

  • Designing Appropriate Performance Measures 8 April 2008; 201October 2008;

  • Managing the Performance Review Process 9 April 2008; 22 October 2008;

  • Planning and Managing Action 10 April 2008; 23 October 2008; and

  • Performance Improvement Tools 11 April 2008; 24 October 2008.

For more information visit:

Balanced Scorecard, Strategy Maps and Strategic Performance Management Advanced Workshop

Dates and location: 24 April 2008, 26 June 2008, London, UK

The aims of this course are:

  • recap the state of the art thinking in scorecarding, strategy mapping, and strategic performance management;

  • how to implement and cascade scorecards and strategy maps organisation wide;

  • how to maximise the benefit of performance measurement;

  • how to overcome organisational barriers;

  • how to create a performance driven culture and an enabled learning environment; and

  • the role of automation in the organisational cascade.

For further information visit:

Pay for Performance Designing and Implementing a Scorecard-based Reward System for Top Executives and Senior Managers

Dates and location: 12-13 May 2008, 11-12 November 2008, Cranfield School of Management, Cranfield, UK

Connecting pay to performance is a complex issue and this unique new programme, based on new research insights from current practice, provides you with the tools to establish the link between pay and performance.

For more information visit:

Performance Measurement: Beyond the Balanced Scorecard

Dates and location: 9-11 June 2008, 1-3 December 2008, Cranfield School of Management, Cranfield, UK

This programme is for those planning to redesign or upgrade their performance measurement system. From design of scorecards to implementation and use of the measures, the programme uses practical tools and techniques which participants can take away and use to manage their own businesses. A key theme underpinning the programme, is that the power of measurement lies in the fact that it allows managers to do much more than simply track progress. By the end of the programme delegates have developed and reviewed personal action plans to improve the measurement systems used in their own organisations.

For more information visit:

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