TY - JOUR AB - VL - 10 IS - 2 SN - 1368-3047 DO - 10.1108/mbe.2006.26710baa.001 UR - https://doi.org/10.1108/mbe.2006.26710baa.001 AU - Bourne Mike AU - Kennerley Mike PY - 2006 Y1 - 2006/01/01 TI - Insights from research T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/05/13 ER -