TY - JOUR AB - VL - 8 IS - 2 SN - 1368-3047 DO - 10.1108/mbe.2004.26708bae.001 UR - https://doi.org/10.1108/mbe.2004.26708bae.001 AU - Narasimhan K. PY - 2004 Y1 - 2004/01/01 TI - Quest for Balance: The Human Element in Performance Management Systems T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -