TY - JOUR AB - VL - 8 IS - 1 SN - 1368-3047 DO - 10.1108/mbe.2004.26708aae.003 UR - https://doi.org/10.1108/mbe.2004.26708aae.003 AU - Narasimhan K. PY - 2004 Y1 - 2004/01/01 TI - Balanced Scorecard STEP-BY-STEP: Maximizing Performance and Maintaining Results and Balanced Scorecard STEP-BY-STEP: For Government and Nonprofit Agencies T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -